
Focus on Customer Relationships

GoldMine Corporate Edition enables you to effectively manage
every facet of your business relationships. Opportunities to
win and retain customers occur at every phase of the
customer relationship lifecycle. GoldMine Corporate enables
you to turn more of these opportunities into additional
bottom-line value, often by leveraging data you already
collect.

Created for entire small to medium-sized enterprises or
distributed enterprises, GoldMine Corporate delivers
software the way you want it.

GoldMine Corporate Edition is ideal for current GoldMine
customers who don't need customer support capabilities. For
these same full-featured CRM capabilities with added
advanced customer service and support capabilities, please
visit GoldMine Premium.

Features

- Advanced capabilities for customer
relationship management Integration with HEAT
Service & Support, FrontRange Voice IP Contact Center,
GoldMine IP Voice Suite, and other valuable extensions.

- GM+Browser View information from
external sources, such as databases, back office
systems, and websites.

- Workflow enhancements, Contact Search Center
Within GoldMine Corporate Edition you can streamline
multiple-step processes-without having to move customer
contact records.

- Pluggable Active X/HTML Containers
Use this seamless development tool to integrate
applications such as SoftPhone.

- Microsoft reporting services integration
Leverage functionality within Microsoft SQL.

- Company-wide visibility Instantly
access an overall company view of customer relationship
and contact information, including complete histories,
sales, and calls.

- Reporting and analysis management
Analyze your leads, sales, and marketing. Create,
manage, preview and generate reports from a central
area.

- Synchronization Automate
synchronization via GoldSync.

- Remote data access Access the Web
via iGoldMine or iGoldMine Plus.

- Integration with Microsoft Outlook and
Exchange Enable GoldMine and Outlook users to
share contacts, email, calendaring and scheduling.

- Integration with HEAT Service & Support
Combine GoldMine and HEAT to gain a complete view of
relationships and all interactions with contacts,
including customer service and IT help desk issues.

- Business intelligence Access
business intelligence tools by integrating Microsoft
Reporting Services, enabling you to analyze your data
and schedule reports to automatically email to users.

- Automation Automate database
administration and mass mailings. Easily generate
targeted, personalized email, letters and faxes from a
central location.

- Team-based collaboration Share
critical information across teams or the organization,
inside and outside your office.

|
 |
 |
 |
 |
- Better Management
oversight for better predictability of revenue

- Automate routine,
repetitive tasks for better productivity

- Focus on customer
relationships for increased revenue

- Enhance productivity
through and easy to use interface

- Proactively manage
customers and identify top opportunities for
improved efficiency

|
 |
 |
 |


 |
 |
 |
-
iGoldMine
-
GoldSync
-
GoldMine IP Voice Suite
-
GoldMine Plus Accounting
-
GoldMine Integration Services for Microsoft
Exchange Server
|
|