Beringer Associates, Inc specializes in turn-key technology solutions

Information Technology Outsourcing / Outsourced IT Services

Our IT outsourcing solution let's you focus on running your business while we handle the daily operation of your network. We can either augment your internal IT staff extending your capabilities and allowing your staff to focus on more strategic initiatives or serve as your entire IT department fully managing your IT infrastructure.

We begin with a FREE Network Review and Outsourcing Analysis. The Network Review is a 52 point checkup for your network that allows us to gauge the overall health and stability of your network. You receive a complete findings & recommendations report and a 1 hour call with a Network Engineer. We also perform a FREE Outsourcing Analysis, this let's us determine if your business is a good fit for IT outsourcing.

Service Details

Monitoring - Real Time 24x7x365

Server Monitoring - Our Network Operations Center monitors your servers 24x7x365. We monitor server availability (up/down) and all critical services running on your server(s). We also monitor performance (CPU, disk I/O, memory utilization, etc.) as well as proactively monitoring server event logs. We also monitor application availability including Microsoft Exchange Server, SQL Server, Terminal Services and can monitor custom applications including ERP or accounting systems.

Critical Device Monitoring - We monitor all critical network devices such as routers, firewalls, switches, VoIP systems and any other SNMP/IP based devices.

Backup Monitoring - We proactively monitor and manage your daily backups assuring your data is being backed up successfully each and every day. If there is a failure corrective action is taken automatically. We also offer a complete Managed Offsite Backup service offering you a hands off approach to data backup and disaster recovery.

Beringer Associates is a leading provider of outsourced Information Technology services. For over 15 years we have provided IT management services to businesses across the country.

Our service provides you with all the capabilities of a full IT department at a fraction of the cost of a single full time resource.

No Risk! Try our service for 30 days! If you are unhappy for any reason you have the ability to cancel the agreement.

800.796.4854

Server Preventative Maintenance

Patch Management - We utilize a very high end patch management system to deploy patches to your servers. All patches are tested prior to deployment to your servers. We maintain black and white list databases for each client assuring patches deployed will not conflict with software installed on your servers.

Preventative Maintenance - On a regular basis we perform preventative maintenance on your servers to keep them healthy. Preventative maintenance includes Internet debris removal, disk optimization, spyware detection and removal and more.

Manual Server Reviews - On a monthly basis an engineer performs a manual review of your servers. During this review we perform a full manual server review to assure optimal configuration.

Workstation Preventative Maintenance

Patch Management - We regularly deploy patches to workstations and laptops.

Antivirus - Twice weekly check to assure each workstation/laptop has the most up to date virus definitions in place.

Spyware Scan - Twice weekly a scan is performed on workstations/laptops to identify and remove Spyware and other malware threats.

Preventative Maintenance - On a weekly basis full preventative maintenance is performed on all workstations/laptops. This includes disk defragmentation, paging file optimization, temporary Internet debris removal and more.

Asset Management

We perform full asset management for both hardware and software. On a regular basis a scan is performed on all hardware (servers, workstations and laptops). The results are logged in our asset management database. The asset management database inventories all hardware including the configuration of each server/workstation/laptop and full software inventory of each. We also proactively manage hardware warranty renewals and software maintenance renewals. We also provide an asset management report to you on a quarterly basis.

Help Desk Support

Our service includes problem remediation services for all server level issues. Additionally we bundle Help Desk services that can be used for workstation issues, onsite support and any other technology related issues.

Our Help Desk is staffed by a team of certified Network Engineers with deep levels of expertise. Our Help Desk is a 100% live answer environment assuring you get access to the help you need when you need it.

All issues are logged in our Help Desk ticketing system. When an issue is logged, updated or closed you are automatically notified by email. You receive a full report monthly detailing all Help Desk issues for the current month.

We utilize a very advanced remote control solution that allows us to take remote control of any workstation/laptop or server. This collaborative tool allows us to see your screen and take remote control to perform problem resolution reducing the time to resolution.

If an issue cannot be resolved remotely we will dispatch a technician onsite to address the issue.

Quarterly Technology Review and Planning Session

Once every 3 months a member of our team performs an onsite technology review and planning session. During this session we review the performance of your network, discuss your upcoming technology related goals and make recommendations to improve your infrastructure.

30 Day Right to Cancel

We feel the best way to demonstrate the value we offer is to do just that! Try our service for 30 days, if you are not happy for any reason you have the ability to cancel the agreement .

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