Microsoft Dynamics for Wholesale Distribution
In today's economic climate, selling your products and services is more challenging than ever before. Competition is fierce and customers are demanding more value from every purchase.
Today distributors need to increase sales productivity, reduce sales cycles, lessen costs, decrease response times, improve customer support and measure all activities and expenditures to ensure an acceptable return on investment. Along with today's challenges comes the opportunity to show more value and provide better overall customer service than the competition.
It is more important now than ever before to equip your team with the best tools to enable them to function more efficiently and make the most of every opportunity. We offer a version of Microsoft Dynamics CRM developed specifically for distribution businesses.
This fully integrated solution will empower your team to gain a clear and complete picture of your customers and to be proactive in managing their accounts. It will enable you to more effectively perform targeted marketing and provide superior customer service.
Microsoft Dynamics CRM is a full featured Customer Relationship Management system that includes functionality for sales, marketing and service/support based users. Microsoft CRM fully integrates with Outlook and Office reducing the learning curve and maximizing your time to value.
Fully Integrated Solution - We create a middleware based connection between Microsoft CRM and your ERP/line of business system(s). This allows data such as product/inventory, quotes, orders, invoices and customer account information to flow into the CRM system. This gives your users easy access to this information and allows you to use this data to perform targeted marketing, reporting/analysis and design workflow processes (such as notifying a sales rep. when a custom gets put on credit hold).
Contact us for more information or to schedule a demonstration and see how this powerful solution can help your business.
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Why Distribution Businesses Need CRM
Centralized Database of customer/prospect info
Improve Collaboration between Inside Sales/Outside Sales & Customer Service
Improve Cross & Up Selling
Enhance Marketing Abilities
Improve Quotation Follow Up Process
Sales Call Reporting
Track "Cost to Serve" - know true customer profitability
Better Reporting - Make better business decisions
Ask us to show you how a CRM solution can help your business.
Deacon Industrial Case Study
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