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In today's economic
climate, selling your products and services is more challenging than
ever
before. Competition is fierce and customers are
demanding more value from every purchase.
Today distributors need to increase sales
productivity, reduce sales cycles, lessen costs,
decrease response times, improve customer support
and measure all activities and expenditures to ensure an acceptable
return on investment. Along with today's
challenges comes the opportunity to show more value and provide
better overall customer service than the competition.
It is more important now than ever before to
equip your team with the best tools to enable them to function more
efficiently and make the most of every opportunity. We offer a
version of Microsoft Dynamics CRM developed specifically for
distribution businesses.
This fully integrated solution will
empower your team to gain a clear and complete
picture of your customers and to be proactive in managing their
accounts. It will enable you to more effectively perform targeted
marketing and provide superior customer service.
Microsoft Dynamics CRM is a full featured
Customer Relationship Management system that includes functionality
for sales, marketing and service/support based users. Microsoft CRM
fully integrates with Outlook and Office reducing the learning curve
and maximizing your time to value.
Fully Integrated Solution - We create a middleware
based connection between Microsoft CRM and your ERP/line of business
system(s). This allows data such as product/inventory, quotes,
orders, invoices and customer account information to flow into the
CRM system. This gives your users easy access to this information
and allows you to use this data to perform targeted marketing,
reporting/analysis and design workflow processes (such as notifying
a sales rep. when a custom gets put on credit hold).
Contact us for more information or to
schedule a demonstration and see how this powerful solution can help
your business. |
Why Distribution Businesses
Need CRM
Centralized Database
of customer/prospect info
Improve Collaboration between Inside
Sales/Outside Sales & Customer Service
Improve Cross & Up Selling
Enhance Marketing Abilities
Improve Quotation Follow Up Process
Sales Call Reporting
Track "Cost to Serve" - know true
customer profitability
Better Reporting - Make better
business decisions
Ask us to show
you how a CRM solution can help
your
business.
Deacon Industrial Case Study
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