Contact Us Today!

Why customer satisfaction has to be the distributors number one priority

Forrester research has announced that we have entered a new era that they call the age of the customer. While many distributors may say that they are customer centric or that the customer is always right this is much different. The new power of the customer means that the focus on the customer now matters more than any other single strategic initiative.

Cloud computing has ushered in the user era

Cloud computing: It's a phrase that has given new meaning to the current IT landscape. For years, the industry was defined by the hardware and software used throughout businesses. Today, cloud services have made it more about the end-users accessing the technology on a daily basis, effectively changing how firms purchase IT products and support their workforce.

Can a wholesale distributor really benefit from social media?

Whether we like it or not social networking sites such as Facebook and Twitter are having a tremendous impact on the Wholesale distribution industry. In a recent Business week article it was noted that two-thirds of American consumers use social networking sites, and they’re talking 24/7 about great service or insolent reps, smart branding, and shameless attempts at manipulation.