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Cyber Security – A Few Steps to Keep your Business Safe

Cyber Security – A Few Steps to Keep your Business Safe

Cyber security is critical for keeping your business safe. Most Small businesses believe that they are not a target and sometimes prioritize other IT projects over security, but a majority of small businesses are likely to be less secure and more vulnerable for cyber attacks. Last year 43% of cyber-attacks worldwide were against Small businesses.

Breath new life into an aging workstation with a Solid State Drive

Breath new life into an aging workstation with a Solid State Drive

Upgrading your PC to a Solid State Drive (SSD) can have a dramatic impact on an aging computers, overall usability and prolong its effective life. Many people talk about the performance (or lack thereof) of their desktop or laptop computers. If you have a computer that was purchased over 3-4 years ago, and you see that the memory and CPU seem to be doing ok, but the system is overall slow…consider upgrading to a Solid State Drive.

Risk of using Default User Names and Passwords

Risk of using Default User Names and Passwords

It is estimated that by 2021 there will be over 46 billion connected devices… That’s a lot of connections. This includes everything from cellphones, coffee makers, washing machines, headphones, lamps, wearable devices and almost anything else you can think of. Default passwords are one of the major contributing factors to large-scale security compromises. Attackers can easily identify and access internet-connected devices that use shared default passwords.

Spring cleaning the Network room!

Spring cleaning the Network room!

A lot of companies set up their mission critical equipment and forget about it. Over time, they continue to add equipment and wires but don’t always continue to think about the aesthetics of the room. A disorganized network closet might allow your business to run but will not allow for quick diagnoses. When those systems fail, it could add a significant amount of time for a technician to diagnose the issue. So, it might be time to do some spring cleaning in your network closet or server room.

Increase your Salesforce with Azure Bot Services

Increase your Salesforce with Azure Bot Services

By now, most of you have incorporated some form of automated sales tasks into your organization. It may be enabling appointment scheduling on your website to sending automated emails for customers with expiring contracts. Congratulations, you’ve made more efficient use of your sales team's time! You’ve empowered them with more time to focus on tasks that can’t be automated, such as connecting with prospects over lunch or managing existing customer relationships.

Application Training Part 4 : Train your Internal IT Team

Application Training Part 4 : Train your Internal IT Team

As part of our ongoing support for our customers, we provide both formal and informal training around the services and products we implement. From a few recent experiences, I wanted to share some overall suggestions on how to plan and present a successful training session on technical topics. Over a series of blogs, I will share some of the planning and content suggestions that have worked well in the past. This blog will focus on training for your internal support team, and how their understanding of the system will be different from everyday users.

Application Training Part 3 : Walk Through A User’s Day

Application Training Part 3 : Walk Through A User’s Day

As part of our ongoing support for our customers, we provide both formal and informal training around the services and products we implement.  From a few recent experiences, I wanted to share some overall suggestions on how to plan and present a successful training session on technical topics. Over a series of blogs, I will share some of the planning and content suggestions that have worked well in the past.