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New Version of Microsoft CRM to be Released in December

New Version of Microsoft CRM to be Released in December

Microsoft Dynamics CRM 2011 Polaris Update

 

 

The next release of Microsoft CRM is codenamed “Polaris” and will be released in December. Polaris will initially be released to Online customers with the On Premise update to follow. Polaris introduces a Process Driven user interface which is “flat” meaning there are significantly less popup windows. The user experience will better match the look & feel of Office 2013. Cross-browser support originally scheduled for Q2 2012 Service Update will be delivered as part of Polaris. The support for custom workflow assemblies in the CRM Online environment will also be delivered in Polaris.

 

Additional features included in Polaris:

 

    • Bing Maps integration

 

    • Pre-Defined and Configurable Sales & Service Processes for lead, opportunity and case management

 

    • Enhanced collaborative selling functionality – Leads, Opportunities, Accounts and Contacts have been updated to provide enhanced collaborative selling such as being able to identify stakeholders and influencers.

 

    • Integration to Yammer

 

    • Office 2013 Compatibility

 

    • Cross Browser Support - Microsoft is expanding the range of browsers supported to include versions of Mozilla Firefox and Google Chrome on Windows PCs. Firefox and Apple Safari will be supported on Macintosh desktop computers. There will also be Safari support on Apple iPad tablets

 

    • Embedded Skype Support - Users will be able to initiate outbound calls (both to phones and Skype to Skype) directly from CRM forms

 

 

 

The most significant change in Polaris will be the User Interface. This flatter UI is designed to reduce popup windows by having data in-line for example currently when opening the Account form and clicking on the Primary Contact would open a new window, in Polaris the contact’s information will display inline on the Account form.

 

Current CRM Online users can opt to remain on the current UI but new customers signing up for CRM Online will receive the new UI by default.

 

Stay tuned for more information on the Orion update!

 

Beringer Associates is a Microsoft CRM Gold Partner. Please visit our website for more information.
Contact us at: info@beringer.net

 

Screenshot:

 

Screenshot of Updated Interface

 

 


theProfessor

theProfessor

Rob is the CTO of Beringer Technology Group, and focuses his efforts on software development, cloud engineering, team mentoring and strategic technical direction. Rob has worked with Beringer since 2005, and has influenced every department from Development, Security, Implementation, Support and Sales. Rob graduated with his MBA from Rowan University in 2012, earned his Bachelors of Computer Science in 1997, and is current with several Microsoft technical certifications. Rob is very active, and loves to mountain bike, weight train, cook and hike with his dog pack.