Dynamics 365 Customer and Field Service 2021 Wave 1 has arrived, with updates to the Customer and Field Service modules.
What is Customer Service?
Dynamics 365 Customer Service offers end-to-end service capabilities for customer support, including customer self service.
To take marketing to the next level, take a look at the updated features in Microsoft Dynamics 365 Marketing 2021 Release Wave 1. Marketers did not expected the current pandemic to have such a profound effect on how businesses operate. Finding new leads or just holding on to long-time customers has become a greater challenge.
Do you know how to leverage your mobile device's biometrics authentication capabilities? In today’s world, more and more cases of cyber-attacks are happening. It is extremely important to have your data and the data of others who you manage protected.
With over four billion internet users around the globe totaling roughly 59% of the population, the internet is rife with opportunities for cyber criminals to steal users’ information. And with technology constantly evolving and the internet growing, it’s not likely to get safer anytime soon.
Did you know that you can extend your Dynamics 365 with custom command buttons? In Dynamics 365, buttons are displayed in the command bar or ribbon (depending on the application you're in). Many forms and views come with buttons out of the box, which include (but not limited to) commands such as 'Save', 'Add to Queue', 'Assign', 'Run Report' and so on.
Servers are at the heart of most small- and medium-sized business (SMBs) operations. One of the most often overlooked maintenance variables is temperature management. Understanding the importance of keeping your servers cool will help you implement measures that can prevent, at the very least, poor performance or at worst a full network disaster.
Dynamics 365 2021 Release Wave 1 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central.
Great News! Beringer Technology Group was named 4th Largest Cybersecurity Company in New Jersey by NJBIZ. (details can be found here)
Need help with cybersecurity concerns or other IT issues?
Get in touch with Beringer Technology Group today!
Beringer Technology Group, a leading Microsoft Gold Certified Partner specializing in Microsoft Dynamics 365 and CRM for Distribution, also provides expert Managed IT Services, Backup and Disaster Recovery, Cloud Based Computing, Email Security Implementation and Training, Unified Communication Solutions, and Cybersecurity Risk Assessment.
When buying new hardware for your laptop, you have to choose which operating system (OS) to install. And if you go with Windows 10, Microsoft’s latest OS, you’ll also have to decide among its Home or Pro versions. Although they contain many similar features, there are significant differences among them that are crucial to the […]
When it comes to cybersecurity, you probably think of protecting computers, apps, or online databases first, and printers last. Did you know that printers can be exploited by hackers and used as a gateway to access your company’s systems? Are your business printers protected against hacks? Here at Beringer Technology Group we often encounter unsecured […]