Recently I had a customer that had a runaway data increase of their Activity Pointer Base table. It would grow about 4-5GB each weekend. We looked for the usual suspects such as inline images, amount of email being sent on the weekend, and nothing really seemed to stick out.
Powerful updates for Dynamics 365 Marketing are upon us with wave 1, and now wave 2 is right around the corner. A summary of features include: reusable content blocks for quick email creation, ability to continue customer conversations by taking action on SMS replies, multiple journey branches for more personalized variations, and new channel analytics dashboard to track delivery and engagement metrics across multiple channels.
Microsoft Dynamics 365 and Power Platform 2022 Release Wave 2 is here, and it brings new innovations that provide significant capabilities to transform your business.
The Microsoft Dynamics 365 release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Supply Chain Insights, Human Resources, Commerce, Fraud Protection, Business Central, Connected Spaces, Guides, Remote Assist, Customer Insights, Customer Voice, and Microsoft Cloud for Healthcare, Financial Services, Sustainability, and Nonprofit.
The rules on what companies can do with collected data is starting to change as more privacy laws are being passed. It started with GDPR (General Data Protection Regulation) in the European Union. With it came heavy fines if you were found using collected consumer data improperly.