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Integrating Dynamics 365 with Five9

Integrating Dynamics 365 with Five9
Integrating Dynamics with your Five9 VOIP system can provide you with record pop functionality, automatic record creation, an integration Dynamics/VOIP interface in a single web page, and more.  For more complex integrations between the two systems, Beringer Technology Group has you covered!
What are Five9 Skills?
Five9 Skills are used to route calls to the right people in your business.

Dynamics 365 Customer Service 2020 Wave 2 is coming!

Dynamics 365 Customer Service 2020 Wave 2 is coming!
Dynamics 365 Customer Service 2020 Wave 2 is coming this October and with it, a plethora of updates and improvements.  Here are some important changes coming to your Dynamics Online environment soon:
Legacy to Unified Interface Service Scheduling Migration
Still using the legacy service schedule?  This update will automatically migrate service scheduling to the new UI experience.

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Dynamics 365 Portal Bootstrap

Dynamics 365 Portal Bootstrap
Dynamics 365 Portals offer a multitude of ways to customize the look and feel of your Portal, from an individual page element, to a web page, to modifications that will update your entire portal.  The Bootstrap file offers the most sweeping changes you can make to your entire portal, and it's one of the easiest aspects of Portal customization to learn!
What is a Dynamics 365 Portal Bootstrap?
Bootstrap is a free, opensource framework that acts as a template to determine how and where data is displayed in your Portal.