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Dynamics 365 October ’18 – Reusable Content and Video Inclusion

Is your team as excited as mine is, about the Dynamics 365 October ’18 update?  As soon as we heard about the upcoming features in this release, everyone on the Beringer Technology Group Dynamics Team was ready to dive in.

A key area in Dynamics 365 is the Marketing module, focusing on creating campaigns that put your company information in front of the right customer contacts.

Using Datto Isolated Restore as a Test Environment

At Beringer Technology Group we work with our customers to understand backup and disaster recovery needs and then recommend the best possible solution. One of the products we recommend across our customer base are Datto backup and recovery devices. Datto’s products have many great features including the ability to run backups to the device and then to a cloud-based repository.

Do you love your IT Services Provider?

If you’re perfectly happy with your IT services provider, then you already know how world-class support and expert advice is delivered. Of course, your IT Services Provider takes care of all of these items:
Technical Knowledge

Keeps current, detailed documentation of your network from Internet connections to end user devices (PCs, tablet, smart phones). The support team can quickly access key details about your systems and assist with resolving issues.

CRM Client in Outlook Stops Displaying Records after Office Update

The Problem
Our team recently came across an issue where customers reported to us that the CRM Client for Outlook appears to be properly configured and connected, but the CRM records do not display as expected.
The Symptoms
The problem manifests as “waiting for a page to be retrieved” and the expected records from CRM are never brought after waiting over an hour.