{"id":75480,"date":"2017-07-25T02:20:26","date_gmt":"2017-07-25T07:20:26","guid":{"rendered":"http:\/\/www.beringer.net\/?p=75480"},"modified":"2023-12-18T10:15:51","modified_gmt":"2023-12-18T10:15:51","slug":"skype-business-cloud-pbx-can-help-ditch-desk-phone","status":"publish","type":"post","link":"https:\/\/www.beringer.net\/beringerblog\/skype-business-cloud-pbx-can-help-ditch-desk-phone\/","title":{"rendered":"Skype for Business Cloud PBX Can Help Ditch the Desk Phone"},"content":{"rendered":"
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A vast majority of companies today are utilizing Microsoft\u2019s Office applications such as Word, Excel, PowerPoint, etc. All companies are also using a phone system within their organization. With Skype for Business Cloud PBX it is possible to combine these services and simplify your business operations without losing the core functionality you are used to having.<\/span><\/div>\n<\/div>\n

Microsoft recently rolled out two new features within Cloud PBX \u2013 Auto Attendant and Call Queues. These additional features are what will truly allow Skype for Business to act as a business phone system. Your inbound phone traffic can be handled by the automated attendant, and then properly routed in conjunction with call queues. Followed by end user call-handling functionality such as call park, forwarding, and transfer that are most likely in place today.<\/p>\n

Benefits of Cloud PBX<\/h3>\n

There are several benefits to moving your phone system to a platform such as Skype for Business. Some of the benefits include mitigated hardware costs, increased mobility, infrastructure and more. Skype for Business can be integrated with an IP Phone, which provides a solution for employees who prefer to have a handset. However, you could ditch the desk phone and move to a headset. This is a much cheaper solution while still maintaining the features and functionality available through Skype for Business Cloud PBX. Additionally, Skype for Business can be used on desktop phones, PCs, and mobile devices.<\/p>\n

With the number of traveling and telecommuting workers increasing, Cloud PBX provides connectivity to help increase efficiency and accessibility. By switching to Skype for Business Cloud PBX, you will also be able to utilize Microsoft\u2019s Infrastructure, one of the most robust networks ever created. By having your tenant hosted within a Microsoft Datacenter<\/a>, your calls will be processed over high-speed fiber with outstanding call quality.<\/p>\n

Licensing for Cloud PBX<\/h3>\n

So what is needed to make this work? Each user must be licensed appropriately to utilize the functionality of Skype\u2019s Cloud PBX. Below are the requirements for Cloud PBX in Skype for Business:<\/p>\n