10+

Professional Certifications

1000+

Satisfied Clients Served

4.6/5

Client Rating

24/7

Availability & Support

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30+

Years of Experience

MICROSOFT DYNAMICS 365 solutions make customer relationship management easy. Beringer has been helping businesses streamline processes, maximize operational efficiency, and manage their customer relationships for over twenty years.

Microsoft Dynamics 365 is the latest and the greatest management solution to overall enhance customer experiences.

Beringer is based in New Jersey and in the Philadelphia metro area serving national and global clients. We’ll help you plan out your business goals and project operations so you can get the most out of Microsoft Power Apps.

We can work out the best strategy for integrating it with your current system to work perfectly with your existing systems and workflow.

We provide training for everyone who will be using Microsoft Dynamics so that your business can get the most out of it from day one.

What is Microsoft Dynamics 365?

Combining features such as Outlook and Office, Microsoft Dynamics 365 is a feature-rich system designed for comprehensive customer relationship management. Microsoft Dynamics consultants can support your sales and marketing as well as your service-based users.

With a consistent look and feel to other Microsoft products, user adoption and business application will be a breeze. When using Microsoft Dynamics 365, team-wide collaboration and improved data integrity are significantly easier to achieve.

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Group of salespeople utilizing Microsoft Dynamics 365

Dynamics 365 for Sales

Dynamics 365 for Sales is a powerful customer relationship management (CRM) application designed to help businesses streamline their sales processes.

With features like lead management, opportunity tracking, and sales forecasting, the software empowers sales teams to efficiently manage their leads and customer interactions. The application also offers deep insights through analytics and reporting, enabling organizations to make data-driven decisions to boost sales performance and drive revenue growth.

Dynamics 365 for Customer Service

Dynamics 365 for Customer Service is a comprehensive customer support and service management solution that helps organizations deliver exceptional customer experiences.

This application enables businesses to manage and resolve customer inquiries, issues, and cases efficiently. With tools for case routing, knowledge base management, and customer self-service portals, companies can provide consistent and responsive support across multiple channels, enhancing customer satisfaction and building long-term customer loyalty.

Customer service utilizing Microsoft Dynamics 365
Field serviceman on the phone and laptop using Microsoft Dynamics 365

Dynamics 365 for Field Service

Dynamics 365 for Field Service is a specialized application designed to optimize field service operations. It equips service organizations with tools for scheduling and dispatching field technicians, tracking work orders, and managing inventory and assets in real-time.

By integrating the IoT (Internet of Things) capabilities, organizations can proactively monitor equipment and devices, enabling predictive maintenance and reducing downtime. This application ensures that field service teams are well-equipped to deliver timely and effective results.

The Big Picture

Microsoft Dynamics 365 implementations give you a detailed overview of all your customer relationship activity. Once an email comes in, it is stored in your specific client’s record. You will receive an overview of their full history with your company. Team collaboration is simplified, and all customer activities are linked to the account or contacts.

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Integral Microsoft Dynamics 365 Toolbar, Menu and Folder System

If you spend much of your time working in Microsoft Outlook, you don’t have to switch to a web browser to take advantage of Microsoft Dynamics 365’s powerful functions. Outlook and Dynamics 365 work together seamlessly, and with Microsoft Dynamics CRM being in the cloud, you can fully support your remote team members.

Person using laptop with integral Microsoft Dynamics 365 toolbar, menu and folder system

Microsoft Dynamics 365 FAQs

Clients are the lifeblood of any enterprise. When your Sales, Customer Service, and Marketing teams all have access to the same information about customers, it builds confidence in your company’s ability to meet goals and improve business processes.

Microsoft Dynamics 365 applications come from one of the largest, most trusted software developers in the world. Dynamics 365 has a minimal learning curve and can be trusted to perform as expected from day one.

Every business should be efficient when accessing and managing customers’ information. With hundreds or thousands of data points for each customer, this could be challenging.

Wouldn't it be easier to have every member of any team throughout your company be able to view and/or access any given client's records right when they need it regardless of device? Microsoft Dynamics 365 is the business solution.

With Dynamics 365, your company can build a reputation of organization and efficiency because you will no longer waste time finding answers across multiple databases or sending out conflicting answers from different teams. Talk to the Beringer team about the ways Microsoft Dynamics 365 can make your customers happier and elevate your business operations.

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Enterprise Business Solutions

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Flexible and Accessible

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Native Microsoft Integrations

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Protection and Security

Be protected. Be productive. Be profitable.

Get in touch with Beringer and we’ll show you how a Microsoft Dynamics partner can work for you