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Next-Gen Tech for the Rest of Us:
Why AI, IoT, and Business Intelligence Is Not Just for BIG BUSINESS

Connecting people, processes, and customers through digital highways has become a foundation
for doing business—not just for big business, but for EVERY business. There is no longer any
question that digital transformation is necessary for survival, but what does that mean for your
small or mid-size organization’s culture, processes, and operations?

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19 Brilliant Ways to Promote CRM User Adoption

Digital transformation has become essential to support people working remotely and to compete in a global, connected economy. That means upgrading business management systems has never been more important. And while CRM implementations have come a long way since the early days of multi-million dollar budget overruns and missed deadlines, they still require substantial financial and resource commitments from your organization.

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17 amazing customer experiences businesses deliver today with Microsoft Dynamics 365

To make an impact on customers today—building loyalty in the face of competition that is only a click away—takes more than “good enough.” The organizations that are winning hearts and minds are delivering amazing customer experiences that are personalized, proactive, and predictive across marketing, sales, and service.

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Digital Transformation

Like most big concept buzzwords, “Digital Transformation” means something different to almost everyone. You hear it thrown around with terms like Internet of Things (IoT) and Predictive Analytics. But could digital and technological advances really have an impact on YOUR business?

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7 Pitfalls to Avoid as You Transition Business Software to the Cloud

The cloud has come a long way over the past decade. Cautious business leaders waited for the model to prove itself before jumping on the bandwagon, but by now there is no doubt the cloud provides real benefits. It still represents change, though, and moving operations to the cloud should be approached with eyes wide open.

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