17 amazing customer experiences businesses deliver today with Microsoft Dynamics 365
To make an impact on customers today—building loyalty in the face of competition that is only a click away—takes more than “good enough.” The organizations that are winning hearts and minds are delivering amazing customer experiences that are personalized, proactive, and predictive across marketing, sales, and service.
Digital Transformation
Like most big concept buzzwords, “Digital Transformation” means something different to almost everyone. You hear it thrown around with terms like Internet of Things (IoT) and Predictive Analytics. But could digital and technological advances really have an impact on YOUR business?
7 Pitfalls to Avoid as You Transition Business Software to the Cloud
The cloud has come a long way over the past decade. Cautious business leaders waited for the model to prove itself before jumping on the bandwagon, but by now there is no doubt the cloud provides real benefits. It still represents change, though, and moving operations to the cloud should be approached with eyes wide open.