The bring-your-own-device phenomenon has taken the IT industry by storm in recent years. Advancements in mobile devices such as smartphones and tablets has fueled BYOD, which has proven beneficial to both the workforce and businesses. On one hand, staff members can use products they are already comfortable with, so no training is required. On the other hand, firms no longer have to distribute corporate-owned tools, allowing organizations to reduce costs.
Another trend appears to be following the BYOD dynamic, though. Voice-over-Internet-Protocol solutions are gaining traction among companies eager to replace aging landlines in favor of Web-powered communication tools, allowing firms to avoid paying two bills - one for Internet and the other for a phone service.
VoIP thrives in one critical area that traditional landlines cannot. Employees can make and receive calls through their Internet-connected devices, meaning they can be located out of the office and still communicate with coworkers and, more importantly, customers. Businesses today must always be on, and VoIP supports this new wave of corporate competitiveness.
North American VoIP market trending upward
North American businesses in particular appear to fully understand the advantages of VoIP. A Frost & Sullivan report suggested North American VoIP revenue totaled more than $2.8 billion in 2013. By 2019, this figure will reach roughly $9.4 billion.
Michael Brandenburg, information and communication technologies industry analyst at Frost & Sullivan, said companies are transitioning away from older equipment in favor of unified communications platform such as SIP trunking solutions and VoIP services.
These suites also deliver in other important ways, according to Brandenburg. VoIP and SIP trunking provide mobile features and business recovery options not present on older equipment.
As BYOD has asserted itself as one of the most significant trends to impact the IT industry in recent years, VoIP appears to have similar potential regarding its influence on the communications landscape.
Considering adopting VoIP?
Businesses interested in adopting a VoIP service yet are unsure of the best approach should contact Beringer Associates. We have helped customers adopt IT products for more than 20 years, offering customized service to reflect each company's unique demands. We will analyze your IT infrastructure to determine the most effective implementation - one that will deliver results over the long run.
Proper maintenance is necessary for any IT solution to achieve continued efficiency. Once an IT product is in place, our work is not done. We will handle the maintenance for your solutions so you don't have to. If there is a problem, we are there to answer the call, because we provide 24/7 support to our customers.
VoIP is very much going the way of BYOD, becoming a more flexible and cost-effective option compared to the old ways of operating. Contact us today if your company is ready to embrace this new type of communication.