The Dynamics App for Outlook is a great application that is pushed to Outlook to integrate data between Outlook and Dynamics 365. Emails, Appointments, Contacts are a few examples of data that can flow between the applications. Information can be input/updated in Outlook and synchronized to Dynamics 365 so users do not need to open Dynamics 365. Appointments and Tasks can also be assigned to users in Dynamics 365 and synchronized to Outlook for the user to see without the extra step of logging into Dynamics.

Dynamics 365 workflows allow organizations to automate business processes and create custom functions for end users to trigger.  Some examples include creating a follow-up task when an action is performed or performing a calculation and updating a field on a form.

Dynamics 365 for Marketing is a marketing automation application offered exclusively on Microsoft's Unified Interface platform. Microsoft has taken the time to enhance the marketing application's functionality in order to meet the gold standards of all Microsoft products.

Power Automate is quickly becoming the go-to platform that meets your automation needs.  In the past year alone, the platform has had countless updates.  These include dozens of new connections and actions used across the software stack.  One of the most exciting updates to Power Automate is the ability to generate dynamics documents based on data in your Dataverse!
What is Power Automate?
Formally known as Microsoft Flow, Power Automate is Microsoft's code-less tool designed to automate your business's repetitive and manual tasks.

What Is Maplytics?
Maplytics is a certified mapping and data visualization application for Microsoft Dynamics 365. Providing users with the ability to access mapping data in real time, manage territories and create optimized routes, Maplytics takes the standard map capabilities of Dynamics 365 to a whole new level.

Lots of customers have opted to implement Microsoft Dynamics 365 On Premise rather than in the cloud over the years. We've helped several migrate to online as the choice became part of their technology roadmaps. In recent years, Microsoft has moved towards a "Cloud First" methodology.

Did you know that you can extend your Dynamics 365 with custom command buttons? In Dynamics 365, buttons are displayed in the command bar or ribbon (depending on the application you're in). Many forms and views come with buttons out of the box, which include (but not limited to) commands such as 'Save', 'Add to Queue', 'Assign', 'Run Report' and so on.

Dynamics 365 2021 Release Wave 1 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central.

Looking for the highest level of user adoption in your next CRM project?  Read our whitepaper: 19 Brilliant Ways to Promote CRM User Adoption. In this whitepaper, we outline our proven ways to promote CRM user adoption during implementation projects.

Digital transformation has become essential to support people working remotely and to compete in a global, connected economy.

Who is Monitoring your Microsoft Dynamics 365 Apps?

Congratulations! You've designed, built & delivered your Microsoft Dynamics 365 app to your team! You've handed off your documentation to the support desk, and empowered them to troubleshoot issues when reported by your users.