A new feature has been introduced by Microsoft for Dynamics 365 called the Dynamics 365 Relationship Assistant. This tool allows users to be kept up to date on many events happening today. It shows reminders for upcoming activities, displays emails relevant to the customer that may need a response and has many other features.
Stuck on a Dying Platform?
Cloud computing is a very compelling choice when organizations are faced with the decision on what to do with their outdated, unsupported on-premise system. I talk with various organizations who are stuck on these platforms, and don't want to incur the large costs of upgrading and supporting another on-premise platform.
Are you as excited about AI and the Dynamics 365 October '18 Release as I am? In case you don't know, AI stands for Artificial Intelligence. Some people may also refer to it as machine learning. Humans have natural intelligence but machines do not, despite what you may see in movies.
Importing data into Dynamics 365 from Excel can be a beautiful thing. It can be used for smaller implementations where you have a well managed, small data set. It can also be used to import data to supplement and enrich your existing data. The process can seem a bit cumbersome to set up your data maps, but once you set them up you can use them again if you save them.
Is your team as excited as mine is, about the Dynamics 365 October ’18 update? As soon as we heard about the upcoming features in this release, everyone on the Beringer Technology Group Dynamics Team was ready to dive in.
A key area in Dynamics 365 is the Marketing module, focusing on creating campaigns that put your company information in front of the right customer contacts.
The Unified Interface is great for user adoption. It presents your users with the same interface regardless of how they are accessing the system, whether it be a computer, a tablet, or a phone. This means no more having to remember how to navigate two different applications.
Drive your code-less integrations with data
If you've coded an integration over the past couple of decades, then you have experienced the pain that comes with learning a legacy API. There were no consistent standards or structures, which complicated the learning path for developers.
How many times have you checked your eMail today? I'm willing to bet that you're monitoring at least one of your eMail apps while you're reading this blog. The fact that most of us are glued to our eMail makes apps like Outlook an attractive destination to plug in new functionality.
ExpressRoute overview
Microsoft Azure ExpressRoute lets you extend your on-premises networks into the Microsoft cloud over a private connection facilitated by a connectivity provider. With ExpressRoute, you can establish connections to Microsoft cloud services, such as Microsoft Azure, Office 365, and Dynamics 365.
Connectivity can be from an any-to-any (IPVPN) network, a point-to-point Ethernet network, or a virtual cross-connection through a connectivity provider at a co-location facility.
Recently, we came across an issue where multiple clients were unable to assign cases, tasks and other various records using the “Assign” button within Microsoft Dynamics 365. Users, including system administrators, would try to use the Assign button from within the record and the page would get stuck “Processing.