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Integrating Dynamics 365 with Five9

Integrating Dynamics 365 with Five9
Integrating Dynamics with your Five9 VOIP system can provide you with record pop functionality, automatic record creation, an integration Dynamics/VOIP interface in a single web page, and more.  For more complex integrations between the two systems, Beringer Technology Group has you covered!
What are Five9 Skills?
Five9 Skills are used to route calls to the right people in your business.

Dynamics 365 Sales Insights 2020 release wave 2 is here!

Dynamics 365 Sales Insights 2020 release wave 2 is here!
Wow, the time has flown! Dynamics 365 release 2020 wave 2 is already here. Can you believe it? Wave 2 has come with a host of new and enhanced features being released from October 2020 through March 2021.  The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, Customer Insights, and Business Central.

Dynamics 365 Workflow Killer

Dynamics 365 Workflow Killer
We've worked with clients and data of all shapes and sizes - from small to medium to large. In this blog, I'm going to focus on those with large amounts of data. But not just large amounts of data, also large amounts of automated logic that is often at least partially translated to Workflows in Dynamics 365. Workflows in Dynamics 365 provide value to organizations in that they can be used to perform automated calculations to automatic record updates to even automated email notifications based on a defined trigger.

Dynamics 365 Portal Bootstrap

Dynamics 365 Portal Bootstrap
Dynamics 365 Portals offer a multitude of ways to customize the look and feel of your Portal, from an individual page element, to a web page, to modifications that will update your entire portal.  The Bootstrap file offers the most sweeping changes you can make to your entire portal, and it's one of the easiest aspects of Portal customization to learn!
What is a Dynamics 365 Portal Bootstrap?
Bootstrap is a free, opensource framework that acts as a template to determine how and where data is displayed in your Portal.

Integrate Excel with Dynamics 365

Integrate Excel with Dynamics 365
Many people still use MS Excel today, and for good reason. It's a well-established spreadsheet program that has powerful features for calculating complex data and much more. What it lacks though is enhanced security for sharing, change tracking (unless you are using it in SharePoint, inability to track historical performance & numbers and the inability to capture activities.