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Microsoft Dynamics 365 ♥ Azure App Services

Microsoft Dynamics 365 ♥ Azure App Services

Microsoft Dynamics 365 ♥ Azure App Services
Peanut Butter & Jelly ..... Cookies & Milk ..... Han Solo & Chewbacca

There's been some great pairings that have stood the test of time.  Individually they each have their unique strengths, but combining them makes an unstoppable duo!  I've been working in the Microsoft space for my entire career, and want to nominate another amazing couple:  Microsoft Dynamics 365 and Microsoft Azure App Services
What is Dynamics 365 CRM?
Dynamics 365 CRM stands for customer relationship management.

Microsoft Gold Cloud Productivity – Beringer Technology Group’s Latest Achievement

Microsoft Gold Cloud Productivity – Beringer Technology Group’s Latest Achievement

Beringer Technology Group is pleased to announce that we have obtained another Gold Certification with Microsoft.  We have achieved Microsoft Gold Cloud Productivity.  This achievement demonstrates our extensive qualifications to provide technical expertise in the most complete set of commercial-grade productivity offerings on the market today – Office 365.
Office 365
Office 365 is the most secure commercial-grade cloud productivity solution on the market today.

Recurring workflows in Dynamics 365

Recurring workflows in Dynamics 365

Workflow triggers
Are you using Dynamics 365 to compliment your workforce automation?  Dynamics 365 allows both admins and developers to automate processes such as performing routine business calculations, sending friendly reminders to end users or customers, creating scheduled activities and much more!  These processes are often controlled by Workflows.

CRM Client in Outlook Stops Displaying Records after Office Update

CRM Client in Outlook Stops Displaying Records after Office Update

The Problem
Our team recently came across an issue where customers reported to us that the CRM Client for Outlook appears to be properly configured and connected, but the CRM records do not display as expected.
The Symptoms
The problem manifests as “waiting for a page to be retrieved” and the expected records from CRM are never brought after waiting over an hour.

Dynamics 365 Project Service Automation

Dynamics 365 Project Service Automation

Dynamics 365 Project Service Automation adds robust Project functionality to your Dynamics 365 instance. Projects can be synced from Office 365 Project or they can be created independently within your Dynamics 365 instance (this feature must be available and enabled, and access is dependent upon your licensing). For this blog, I’d like to walk through creating a Project from within Dynamics 365.

Skype for Business Cloud PBX Can Help Ditch the Desk Phone

Skype for Business Cloud PBX Can Help Ditch the Desk Phone

A vast majority of companies today are utilizing Microsoft’s Office applications such as Word, Excel, PowerPoint, etc. All companies are also using a phone system within their organization. With Skype for Business Cloud PBX it is possible to combine these services and simplify your business operations without losing the core functionality you are used to having.

Emails have feelings too!

Emails have feelings too!

You receive communications from your customers on a daily basis from a variety of sources, such as email, web submission forms, support cases, etc. Imagine if you could have instant visibility to how your customers are FEELING based on the text they send you without reading it. Angry customers can be addressed immediately via a phone call from a real person. Happy customers can be sent an automatic email and receive a personal follow up within a day or two.