Integrating Dynamics 365 with Five9
Integrating Dynamics with your Five9 VOIP system can provide you with record pop functionality, automatic record creation, an integration Dynamics/VOIP interface in a single web page, and more. For more complex integrations between the two systems, Beringer Technology Group has you covered!
What are Five9 Skills?
Five9 Skills are used to route calls to the right people in your business.
Newtonsoft JObjects and JTokens
If you've developed with Newtonsoft's JSON framework, you've likely used the JObject and JToken classes to locate a subset of JSON within deserialized JSON. There is an interesting difference between these two classes and how they handle null attributes/properties.
Dynamics 365 Sales Insights 2020 release wave 2 is here!
Wow, the time has flown! Dynamics 365 release 2020 wave 2 is already here. Can you believe it? Wave 2 has come with a host of new and enhanced features being released from October 2020 through March 2021. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, Customer Insights, and Business Central.
Dynamics 365 Marketing 2020 Release Wave 2
Dynamics 365 2020 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, Customer Insights, and Business Central.
Dynamics 365 Workflow Killer
We've worked with clients and data of all shapes and sizes - from small to medium to large. In this blog, I'm going to focus on those with large amounts of data. But not just large amounts of data, also large amounts of automated logic that is often at least partially translated to Workflows in Dynamics 365. Workflows in Dynamics 365 provide value to organizations in that they can be used to perform automated calculations to automatic record updates to even automated email notifications based on a defined trigger.
Dynamics 365 Customer Service 2020 Wave 2 is coming!
Dynamics 365 Customer Service 2020 Wave 2 is coming this October and with it, a plethora of updates and improvements. Here are some important changes coming to your Dynamics Online environment soon:
Legacy to Unified Interface Service Scheduling Migration
Still using the legacy service schedule? This update will automatically migrate service scheduling to the new UI experience.
Dynamics 365 2020 Release Wave 2
Dynamics 365 2020 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, and Business Central.
FREE WEBINAR
Adapting Your Marketing to a Changing World
Wednesday, September 30th, 1:00 PM EDT
Because of the COVID-19 pandemic, marketers around the globe have had to come to terms with the fact that their carefully laid marketing plans cannot stand up to the new normal of social distancing, remote working, and overall economic strain.
We're Microsoft Cloud Certified!
We're excited to share with you that we've been continuing to renew our Microsoft Cloud certifications, even during these unprecedented times. Our current certifications range from Dynamics 365 to Azure and Windows applications.
Building Resilient Cloud Integrations with Microsoft Azure
Your business applications are not meant to live in isolation. They thrive when they can interact with other apps and share data. Effective application integration is critical for every organization, because it will impact the effectiveness of your end users.