Wow, the time has flown! Dynamics 365 release 2021 wave 1 is already here. Can you believe it? Wave 1 has come with a host of new and enhanced features being released from April 2021 through September 2021. This release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Field Service, Customer Insights, and Customer Voice.
Dynamics 365 for Marketing is a marketing automation application offered exclusively on Microsoft's Unified Interface platform. Microsoft has taken the time to enhance the marketing application's functionality in order to meet the gold standards of all Microsoft products.
Power Automate is quickly becoming the go-to platform that meets your automation needs. In the past year alone, the platform has had countless updates. These include dozens of new connections and actions used across the software stack. One of the most exciting updates to Power Automate is the ability to generate dynamics documents based on data in your Dataverse!
What is Power Automate?
Formally known as Microsoft Flow, Power Automate is Microsoft's code-less tool designed to automate your business's repetitive and manual tasks.
What Is Maplytics?
Maplytics is a certified mapping and data visualization application for Microsoft Dynamics 365. Providing users with the ability to access mapping data in real time, manage territories and create optimized routes, Maplytics takes the standard map capabilities of Dynamics 365 to a whole new level.
We recently found an issue in Dynamics 365 where a customer could not add members to a Marketing List From a Saved View in Dynamics 365. Read on to find out why.
The Problem
My customer confirmed they had a saved view of contacts that brought up the correct records in advanced find.
Lots of customers have opted to implement Microsoft Dynamics 365 On Premise rather than in the cloud over the years. We've helped several migrate to online as the choice became part of their technology roadmaps. In recent years, Microsoft has moved towards a "Cloud First" methodology.
Dynamics 365 Customer and Field Service 2021 Wave 1 has arrived, with updates to the Customer and Field Service modules.
What is Customer Service?
Dynamics 365 Customer Service offers end-to-end service capabilities for customer support, including customer self service.
To take marketing to the next level, take a look at the updated features in Microsoft Dynamics 365 Marketing 2021 Release Wave 1. Marketers did not expected the current pandemic to have such a profound effect on how businesses operate. Finding new leads or just holding on to long-time customers has become a greater challenge.
Did you know that you can extend your Dynamics 365 with custom command buttons? In Dynamics 365, buttons are displayed in the command bar or ribbon (depending on the application you're in). Many forms and views come with buttons out of the box, which include (but not limited to) commands such as 'Save', 'Add to Queue', 'Assign', 'Run Report' and so on.
Dynamics 365 2021 Release Wave 1 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central.