One of the great features of Dynamics 365 is that it can be accessible anywhere: through an internet browser, Outlook or on a mobile device. To encourage user adoption, it's best to ensure that you offer Dynamics 365 through the method your users prefer.

A new feature has been introduced by Microsoft for Dynamics 365 called the Dynamics 365 Relationship Assistant. This tool allows users to be kept up to date on many events happening today. It shows reminders for upcoming activities, displays emails relevant to the customer that may need a response and has many other features.

Stuck on a Dying Platform?
Cloud computing is a very compelling choice when organizations are faced with the decision on what to do with their outdated, unsupported on-premise system. I talk with various organizations who are stuck on these platforms, and don't want to incur the large costs of upgrading and supporting another on-premise platform.

Are you as excited about AI and the Dynamics 365 October '18 Release as I am? In case you don't know, AI stands for Artificial Intelligence. Some people may also refer to it as machine learning. Humans have natural intelligence but machines do not, despite what you may see in movies.

Importing data into Dynamics 365 from Excel can be a beautiful thing. It can be used for smaller implementations where you have a well managed, small data set. It can also be used to import data to supplement and enrich your existing data. The process can seem a bit cumbersome to set up your data maps, but once you set them up you can use them again if you save them.

Suppose you have a set of Yes/No fields, and you wanted to count how many of those fields were marked "yes." This can be accomplished easily by using a workflow with the Increment By Operation in Dynamics 365.

Here, we have a custom entity with 5 Yes/No fields.

Is your team as excited as mine is, about the Dynamics 365 October ’18 update?  As soon as we heard about the upcoming features in this release, everyone on the Beringer Technology Group Dynamics Team was ready to dive in.

A key area in Dynamics 365 is the Marketing module, focusing on creating campaigns that put your company information in front of the right customer contacts.

Dynamics 365 portals offer a great way to provide data to your customers, but sometimes the portal can be a bit slow.  Portals rely on data caches from Dynamics 365.  That cache can be stale, and can cause a discrepancy between what is displayed in Dynamics 365 and the portal.

The Unified Interface is great for user adoption. It presents your users with the same interface regardless of how they are accessing the system, whether it be a computer, a tablet, or a phone. This means no more having to remember how to navigate two different applications.

Hurray, the Dynamics 365 October 2018 Release Overview has arrived! CRM nerds rejoice! The Business Applications October 2018 release bring some pretty significant updates with it that can allow for your business to further maximize efficiencies and enhance business processes leveraging the Dynamics 365 technologies.