Contact Us Today!

Ways to Promote CRM User Adoption

Looking for the highest level of user adoption in your next CRM project?  Read our whitepaper: 19 Brilliant Ways to Promote CRM User Adoption. In this whitepaper, we outline our proven ways to promote CRM user adoption during implementation projects.

Digital transformation has become essential to support people working remotely and to compete in a global, connected economy.

The Benefits of Dynamics 365 Online Versus On-Premise

 

Today, almost everything is in the cloud. And if your organization isn't yet, you may be missing out on enhanced security, cost savings and new features. Specifically, I'm talking about Dynamics 365 Online vs On-Premise. As you may know, Microsoft has long had an on-premise version of Dynamics 365 which definitely has had its benefits, from giving clients the freedom to choose their hosting platform to giving them more development flexibility, within the constraints of the application.

Why Choose Microsoft Dynamics 365 CRM?

Why Choose Microsoft Dynamics 365 CRM?
Using a Customer Relationship Management (CRM) system is a great way to improve your business. A CRM system, such as Dynamics 365, will provide insights to effectively manage your organization. By storing all of your customer data in one centralized location, a CRM system has the ability to analyze and automate business processes.

Integrating Dynamics 365 with Five9

Integrating Dynamics 365 with Five9
Integrating Dynamics with your Five9 VOIP system can provide you with record pop functionality, automatic record creation, an integration Dynamics/VOIP interface in a single web page, and more.  For more complex integrations between the two systems, Beringer Technology Group has you covered!
What are Five9 Skills?
Five9 Skills are used to route calls to the right people in your business.

Dynamics 365 Sales Insights 2020 release wave 2 is here!

Dynamics 365 Sales Insights 2020 release wave 2 is here!
Wow, the time has flown! Dynamics 365 release 2020 wave 2 is already here. Can you believe it? Wave 2 has come with a host of new and enhanced features being released from October 2020 through March 2021.  The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, Customer Insights, and Business Central.