WHAT IS A PRIORITY 1 OUTAGE?
Within a managed service provider, the words "we have a priority 1" creates an immediate sense of urgency and a call to arms.  A priority 1 outage means a client is experiencing a loss of service.  We sit up straight and come to attention because our client has lost access to a technical service that allows them to conduct their day to day business.

Five Security Solutions to Protect Your Organization from Cyber Attacks
Your organization is under attack! Cyber crime is a global business, and the cyber criminals profit by preying on organizations that are not prepared to defend themselves.
Did you know…

There is a ransomware attack every 14 seconds
1/2 of all cyber security attacks are targeted at small businesses
Most small businesses go out of business within 6 months of a cyber attack
The cyber crime economy has grown to $1.5 trillion / year

I'm assuming that your organization already has the security basics in place like firewalls, antivirus & backups.

I have a distinguished career in IT that spans more years than I would like to admit.  I was laid off, after 20 years of service,  from a very large managed service provider and had to decide what was next.  I interviewed with several companies and received  quite a few job offers.

Outlook maintains a record of regularly used email addresses. When setup correctly, the Auto-Complete feature will suggest contacts for your newly created email. Typing just a few letters of a previously used email address should populate over time. If you are not receiving recommendations, the feature may not be enabled.

Print Management Export/Import Feature

I recently came across an issue where all printers under Devices and Printers went missing. This occurred after a server that we manage suddenly lost power. It is interesting to note that all printer drivers were still present, and the spooler service was running.

At Beringer Technology Group we work with our customers to understand backup and disaster recovery needs and then recommend the best possible solution. One of the products we recommend across our customer base are Datto backup and recovery devices. Datto’s products have many great features including the ability to run backups to the device and then to a cloud-based repository.

Printer Redirection is a feature that allows a local printer to be mapped to a remote machine, and allows printing across a network. Invalid, unusable redirected printers may appear in a Remote Desktop Services session causing slowness.
Problem:
Over time, Terminal Servers and RemoteApp servers can build a long list of redirected printers.

If you’re perfectly happy with your IT services provider, then you already know how world-class support and expert advice is delivered. Of course, your IT Services Provider takes care of all of these items:
Technical Knowledge

Keeps current, detailed documentation of your network from Internet connections to end user devices (PCs, tablet, smart phones). The support team can quickly access key details about your systems and assist with resolving issues.

CRN®, a brand of The Channel Company, has named Beringer Technology Group to its 2017 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments.