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Microsoft Dynamics CRM Resource Center Link Missing After Update

Microsoft Dynamics CRM Resource Center Link Missing After Update

Due to recent updates on CRM systems – Update Rollup 12 or preparing to convert from LiveID systems to Office365 Portal management – the Microsoft Dynamics CRM Resource Center link in the lower left corner has gone missing.

Before:

Microsoft Dynamics CRM Resource Center Link

After:

Microsoft Dynamics CRM Resource Center Link Missing

 

The Resources link leads to all sorts of information, including details for support, billing, and other useful things related to MS CRM.

I searched on this issue and couldn’t find an answer, so I opened an MS partner support ticket with Microsoft to diagnose the problem. I found out that this change is by design. However, the content from the Resource Center is still available but on a separate site.

 

For CRM 2011 here’s the link:

http://rc.crm.dynamics.com/rc/2011/en-us/default.aspx?ver=5.1

For CRM 4 here’s the link:

http://rc.crm.dynamics.com/rc/regcont/en_us/ophighlights.aspx

 

I just wanted to share this information to save someone else the time and trouble of finding the answer.


theProfessor

theProfessor

Rob is the CTO of Beringer Technology Group, and focuses his efforts on software development, cloud engineering, team mentoring and strategic technical direction. Rob has worked with Beringer since 2005, and has influenced every department from Development, Security, Implementation, Support and Sales. Rob graduated with his MBA from Rowan University in 2012, earned his Bachelors of Computer Science in 1997, and is current with several Microsoft technical certifications. Rob is very active, and loves to mountain bike, weight train, cook and hike with his dog pack.