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Microsoft 365 data security: Best Ways to boost protection
Microsoft 365 has become an incredibly popular choice for enterprises of all sizes looking for a comprehensive set of tools for staying productive and secure. But as with using any software, it is important to take steps to protect your…
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Microsoft Blocking Macros
Over the past few months, our team has heard from some of our customers that they are seeing macros that previously worked just fine are now getting blocked by Microsoft Office. Yes, this is TRUE. Microsoft has taken the stance…
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Intro to JSON and Power Automate
If you’ve played with Power Automate, Microsoft’s new workflow tool, you’ve likely come across some JSON-related content. If you’ve never worked in software development, this may be the first time you’ve seen data formatted this way; you’ve likely only seen…
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Call recording: Get more from your conversations
Call recording is a common component of running a successful business. For decades, organizations have implemented recording functionality into their contact center technology to drive better outcomes for both customers and their brand. What is Call Recording? Call recording is…
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AI-powered SMART VoIP: Your phone system on steroids
If you’re looking for ways to improve communications efficiency and cut costs, then you may have already switched your phone system over to Voice over Internet Protocol (VoIP). But have you considered using an AI-powered VoIP system? The difference between…
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