Resco MobileCRM — A Mobile App for Microsoft Dynamics CRM

Resco MobileCRM — A Mobile App for Microsoft Dynamics CRM

The Resco MobileCRM app is a free app that allows Microsoft CRM users to sync and go off-line with their MSCRM data. The free app does not allow customizing all of what the user receives although it does allow some options for selecting entities and functionality.  There is a design tool that is offered that does allow companies to easily customize the app.  The design tool, called Woodford, allows a CRM administrator to configure the app to include any entity within your CRM organization including custom entities. It also gives you the ability to customize views and edit forms to allow a user to view and input desired information with ease. A license is required to use the tool.

So what are some of the main features of the Resco MobileCRM app?

No server component—Resco MobileCRM’s Woodford tool is a local software package that gets installed on whatever PC/Server you would like. When it is initially installed, the user enters the URL and credentials for their CRM Organization. The tool links up, installs locally and then adds a solution to the CRM Organization. No software or database needed on the CRM server.

Online/Offline Mode allows you to work locally if a connection is not present.

A Dashboard—Woodford allows you to setup a Dashboard for your mobile app geared towards your sales needs.

Map View—View multiple Accounts on a map or view a selected Accounts location

Calendar View—See your Appointments and Activities in a Calendar

Form Rules—Define rules to dynamically modify or validate CRM forms, depending on field values or user input. This functionality can be used to mimic your javascript code.

Signatures—Collect signatures from customers for quotes, orders or other entities.

Administration Tool—Manage your mobile users and devices, or remotely wipe-out data on mobile device in case it gets stolen.

The list of features goes on and on.

Please contact the Mobile Experts at Beringer Associates to discuss your companies mobile strategy and/or get an overview of Resco Mobile CRM for Microsoft Dynamics CRM.

Beringer Associates is a leading IT solutions provider specializing in IT Services & Support, Customer Relationship Management (CRM), and Business Telephone Systems/VoIP. Headquartered in Pennsauken, NJ, the firm has 20 years of experience helping businesses plan, implement, and support CRM initiatives, with a proven implementation methodology that drives business success. Beringer is a Microsoft Gold Certified Partner, representing the highest level of competence and expertise with Microsoft Technologies. For more information, visit beringer.net or call 800-796-4854.