With the increasing expansion of Dynamics 365 in other countries, many clients want to know how they can meet their country's data governance policies and have a successful end user adoption. Fortunately, Microsoft makes this possible by having data centers across the globe, along with having multi-language and multi-currency support.

Dynamics 365 workflows allow organizations to automate business processes and create custom functions for end users to trigger.  Some examples include creating a follow-up task when an action is performed or performing a calculation and updating a field on a form.

Data Sync Cloud is transforming, big time.  It will still have the same great features that our clients love today, but will soon bring you better performance and more flexibility.  If you're not already familiar with Data Sync Cloud, it's a real-time CRM / ERP integration built on Microsoft Azure cloud technology & infrastructure.

Wow, the time has flown! Dynamics 365 release 2021 wave 1 is already here. Can you believe it? Wave 1 has come with a host of new and enhanced features being released from April 2021 through September 2021.  This release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Field Service, Customer Insights, and Customer Voice.

Did you know that you can extend your Dynamics 365 with custom command buttons? In Dynamics 365, buttons are displayed in the command bar or ribbon (depending on the application you're in). Many forms and views come with buttons out of the box, which include (but not limited to) commands such as 'Save', 'Add to Queue', 'Assign', 'Run Report' and so on.

Today, almost everything is in the cloud. And if your organization isn't yet, you may be missing out on enhanced security, cost savings and new features. Specifically, I'm talking about Dynamics 365 Online vs On-Premise. As you may know, Microsoft has long had an on-premise version of Dynamics 365 which definitely has had its benefits, from giving clients the freedom to choose their hosting platform to giving them more development flexibility, within the constraints of the application.

 
WHAT IS AI BUILDER?
2020 was certainly a difficult year for many of us. But as we look ahead to a brighter future in 2021, what better way to start it out than with some AI? After all, AI is designed to improve our lives. Specifically, let's talk about Microsoft's AI Builder.

The Microsoft Power Platform is ever evolving! A few years ago we published an article on the use of one of its services call the Common Data Service. Well, Microsoft is now rebranding that as Dataverse. Same great features, but with a new name and updated terminology to appeal to the masses.

Microsoft Azure Proactive Alerts
We are embracing cloud computing, specifically in Microsoft Azure!  We are excited to share how we've used it to proactively send alerts to support team members for outages, connection issues and more!
Why Cloud Computing
Cloud computing has been around for some time and there are different platforms that offer it.

Dynamics 365 Sales Insights 2020 release wave 2 is here!
Wow, the time has flown! Dynamics 365 release 2020 wave 2 is already here. Can you believe it? Wave 2 has come with a host of new and enhanced features being released from October 2020 through March 2021.  The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, Customer Insights, and Business Central.