Dynamics 365 Field Service is a business application that is licensed separately from your other applications, but can be used within your existing Dynamics 365 organization.  It primarily helps service industry teams with scheduling work orders and providing onsite assistance at client locations.

Did you know that you can automate migrating files from a legacy system to SharePoint cloud?  As long as the legacy system has an available API, a cloud solution such as our DataSyncCloud can then utilize the Microsoft Graph API to migrate those files to SharePoint cloud.

Dynamics 365 has some powerful marketing tools and extensions that can be used to email your clients on demand or based on a schedule. This is a great way to attract more business from your existing clientele or from new leads.  However, not everyone wants to receive marketing emails and you certainly don't want to be known for spamming your Dynamics 365 Contacts and Leads.

Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central.

With the increasing expansion of Dynamics 365 in other countries, many clients want to know how they can meet their country's data governance policies and have a successful end user adoption. Fortunately, Microsoft makes this possible by having data centers across the globe, along with having multi-language and multi-currency support.

Dynamics 365 workflows allow organizations to automate business processes and create custom functions for end users to trigger.  Some examples include creating a follow-up task when an action is performed or performing a calculation and updating a field on a form.

Wow, the time has flown! Dynamics 365 release 2021 wave 1 is already here. Can you believe it? Wave 1 has come with a host of new and enhanced features being released from April 2021 through September 2021.  This release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Field Service, Customer Insights, and Customer Voice.

Did you know that you can extend your Dynamics 365 with custom command buttons? In Dynamics 365, buttons are displayed in the command bar or ribbon (depending on the application you're in). Many forms and views come with buttons out of the box, which include (but not limited to) commands such as 'Save', 'Add to Queue', 'Assign', 'Run Report' and so on.

Today, almost everything is in the cloud. And if your organization isn't yet, you may be missing out on enhanced security, cost savings and new features. Specifically, I'm talking about Dynamics 365 Online vs On-Premise. As you may know, Microsoft has long had an on-premise version of Dynamics 365 which definitely has had its benefits, from giving clients the freedom to choose their hosting platform to giving them more development flexibility, within the constraints of the application.

 
WHAT IS AI BUILDER?
2020 was certainly a difficult year for many of us. But as we look ahead to a brighter future in 2021, what better way to start it out than with some AI? After all, AI is designed to improve our lives. Specifically, let's talk about Microsoft's AI Builder.