Activity storage in Dynamics 365 can indeed become costly, especially if there is a large volume of data being stored. Activity storage refers to the storage of customer activities, such as emails, appointments, tasks, and other interactions, within the Dynamics 365 environment.

Microsoft recently began enforcing the use of the Azure RBAC (role-based access control) which is a change from the previously used access policies. Azure RBAC comes with a unified access control model that makes it easier to manage and has improved security.

Azure DevOps pipelines are a feature of Microsoft Azure DevOps, a comprehensive set of development tools and services provided by Microsoft. Azure DevOps pipelines enable you to automate the build, test, and deployment processes of your applications across different platforms and environments.

Working with multiple vendors or applications that need to communicate with your Dynamics 365 organization can be a challenge. Fortunately, there are simple methods to send data to Dynamics 365 with Power Automate flow.
What is Power Automate?

Microsoft Power Automate, formerly known as Microsoft Flow, is a cloud-based service that allows users to create automated workflows between various applications and services.

Power BI is a powerful data analysis tool that can help businesses and organizations to gain insights from their data. One of the key features of Power BI is the ability to compare data sets. This allows users to see how different data sets are related and to identify patterns and trends.

The Dynamics 365 & Power Platform 2023 Release Wave 1 is here and it comes with a host of great new features and improvements. In particular, I want to highlight what's new with Customer Service and AI Builder.
What's new with Customer Service?
Dynamics 365 Customer Service is an industry-leading end-to-end service platform that enables organizations to improve upon customer support, including self and assisted service throughout the customer engagement lifecycle.

We've been busy renewing and taking new certifications. One certification that we recently passed is the Exam PL-400: Microsoft Power Platform Developer. This exam is designed to measure our knowledge in developing within the power platform. Some of the key components measured are:
Configuring the Microsoft Dataverse

If you're not familiar with what this service is, it is basically your own secure, cloud-based database to manage and use with multiple business applications (such as those in the Microsoft power platform). It comes with some pre-built tables to store data such as Customers, Leads, Opportunities, but you can easily create your own custom tables specific to your business needs.

Do you leverage data from multiple applications or services? If you haven't already found a way to integrate the data between them, you should check out Microsoft Cloud Flows, which are part of Power Automate and part of the overall Power Platform.
What are Cloud Flows?
Cloud Flows allow power users to build workflows that integrate a diverse set of apps and services, including Dynamics 365, SharePoint, SQL Server, Act!, Twitter and many more! Each workflow can have one trigger, such as a timer or an incoming email or tweet, and one or many actions, such as creating a Lead in your application of choice and sending a text message to a user.

Do you leverage data from multiple applications or services? If you haven't already found a way to integrate the data between them, you should check out Microsoft Cloud Flows, which are part of Power Automate and part of the overall Power Platform.
What are Cloud Flows?
Cloud Flows allow power users to build workflows that integrate a diverse set of apps and services, including Dynamics 365, SharePoint, SQL Server, Act!, Twitter and many more! Each workflow can have one trigger, such as a timer or an incoming email or tweet, and one or many actions, such as creating a Lead in your application of choice and sending a text message to a user.

If you're like most D365 organizations, you use background workflows. Depending on the nature of your business, you likely have custom plugins embedded in many of those background workflows. While Microsoft hasn't officially announced the deprecation of background workflows, they are recommending that you transition to using MS Flows.