What is Dynamics Omnichannel for Customer Service?
Microsoft Dynamics Omnichannel for Customer Service is an extension of Dynamics Customer Service that enables unified communication between your Agents and your customers. With Omnichannel, employees get a single platform that provides all the customer data, communication channels, and tools in one place.

Microsoft has introduced a new way to deploy Windows Virtual Desktops (WVD), Windows 365 Cloud PC. The new service promises to remove the complexity associated with deploying traditional WVD or Virtual Desktop Interface across an organization. Microsoft is pricing this offering in much the same way as their other products, using an as-a-Service model of monthly billing per user.

Storage Add-On for Dynamics 365
Microsoft Dynamics 365 provides your business with Database, File, and Log storage right out of the box. But, as you continue to use these powerful tools there may come a point where your storage needs exceed what's available.

Sales Enterprise or Sales Professional?
Microsoft Dynamics 365 is a flexible and extensible platform used by companies large and small all across the globe. Organizations use the platform to drive productivity and manage customers, vendors, and assets.

So you're thinking about moving your phone system to Microsoft Teams. This is a great step towards modernizing your communication and using a platform your employees are likely already familiar with. You can read more about that here. Adoption of the Teams platform is nothing short of astonishing.

So, you're thinking about moving your phone system to Microsoft Teams. This is a great step towards modernizing your communication and using a platform your employees are likely already familiar with. You can read more about that here. Adoption of the Teams platform is nothing short of astonishing.

Image source: www.utopix.com

In our post pandemic world, a new business opportunity has emerged. How do we create an environment where a distributed workforce can communicate and collaborate more effectively than the competition? And what tools can we use that employees will easily integrate into their workflow without disruption?

Microsoft Teams Phone System

A clear contender for this is Microsoft Teams Phone System.