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Phishing scams: how to spot and avoid them

When the Russian Federation invaded its neighbor Ukraine in late February 2022, it didn't take long for fake donation requests in support of Ukraine to flood popular social media sites, email lists, and fraudulent webpages.  These fake donation requests almost always request the donation via cryptocurrency (Bitcoin, Litecoin, Ethereum, etc.

Protect Yourself from Cybercriminals when Traveling

In a world where we are constantly connected, cybersecurity cannot be limited to just the home or office. It's incredibly important to be prepared, especially when you travel and expose your devices to the world. Check out my top three safety tips to protect yourself from cybercriminals when traveling.

What’s new with Dynamics 365 Marketing?

Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central.

Dive Deep into ConnectWise Manage with Microsoft Power BI

What if I told you that you could dive deeper into your Connectwise Manage data? I recently built a Microsoft Power BI connector that allows me to extract critical information from Connectwise Manage. I layered in a series of Power BI reports that present interactive visuals, which allow me to answer questions like:

What teams \ territories \ members are generating the most billable revenue?
Who has the right skillset to service a customer, and are they available?
Which agreements are the most profitable?
What are the average hours \ tickets a customer is consuming?
Are my members complying with my payroll guidelines?

What is the BTG Manage Connector?
The BTG Manage Connector is a service that connects Power BI to your ConnectWise Manage app.

Issues with the Dynamics App for Outlook (Lightweight App)

The Dynamics App for Outlook is a great application that is pushed to Outlook to integrate data between Outlook and Dynamics 365. Emails, Appointments, Contacts are a few examples of data that can flow between the applications. Information can be input/updated in Outlook and synchronized to Dynamics 365 so users do not need to open Dynamics 365. Appointments and Tasks can also be assigned to users in Dynamics 365 and synchronized to Outlook for the user to see without the extra step of logging into Dynamics.

Healthy Businesses Need Security Audits

Organizations can't afford to be complacent with their cybersecurity. Beyond installing the latest cybersecurity tools, healthy businesses need to conduct consistent security audits to ensure that you are protected from cyber criminals.
Healthy Businesses Need Security Audits
Audits are necessary to ensure and maintain system quality and integrity.