Did you know that you can extend your Dynamics 365 with custom command buttons? In Dynamics 365, buttons are displayed in the command bar or ribbon (depending on the application you're in). Many forms and views come with buttons out of the box, which include (but not limited to) commands such as 'Save', 'Add to Queue', 'Assign', 'Run Report' and so on.
Dynamics 365 2021 Release Wave 1 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central.
Looking for the highest level of user adoption in your next CRM project? Read our whitepaper: 19 Brilliant Ways to Promote CRM User Adoption. In this whitepaper, we outline our proven ways to promote CRM user adoption during implementation projects.
Digital transformation has become essential to support people working remotely and to compete in a global, connected economy.
Who is Monitoring your Microsoft Dynamics 365 Apps?
Congratulations! You've designed, built & delivered your Microsoft Dynamics 365 app to your team! You've handed off your documentation to the support desk, and empowered them to troubleshoot issues when reported by your users.
Today, almost everything is in the cloud. And if your organization isn't yet, you may be missing out on enhanced security, cost savings and new features. Specifically, I'm talking about Dynamics 365 Online vs On-Premise. As you may know, Microsoft has long had an on-premise version of Dynamics 365 which definitely has had its benefits, from giving clients the freedom to choose their hosting platform to giving them more development flexibility, within the constraints of the application.
In an organization, marketers generally deal with hundreds of leads a day. However, only a small percentage of these leads are worth qualifying for sales professionals. It becomes the marketers goal to pin point specific characteristics of the leads that meet the organizations requirements.
WHAT IS AI BUILDER?
2020 was certainly a difficult year for many of us. But as we look ahead to a brighter future in 2021, what better way to start it out than with some AI? After all, AI is designed to improve our lives. Specifically, let's talk about Microsoft's AI Builder.
The Microsoft Power Platform is ever evolving! A few years ago we published an article on the use of one of its services call the Common Data Service. Well, Microsoft is now rebranding that as Dataverse. Same great features, but with a new name and updated terminology to appeal to the masses.
Why Choose Microsoft Dynamics 365 CRM?
Using a Customer Relationship Management (CRM) system is a great way to improve your business. A CRM system, such as Dynamics 365, will provide insights to effectively manage your organization. By storing all of your customer data in one centralized location, a CRM system has the ability to analyze and automate business processes.
Integrating Dynamics 365 with Five9
Integrating Dynamics with your Five9 VOIP system can provide you with record pop functionality, automatic record creation, an integration Dynamics/VOIP interface in a single web page, and more. For more complex integrations between the two systems, Beringer Technology Group has you covered!
What are Five9 Skills?
Five9 Skills are used to route calls to the right people in your business.
