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Dynamics 365 Customer Service 2020 Wave 2 is coming!

Dynamics 365 Customer Service 2020 Wave 2 is coming!
Dynamics 365 Customer Service 2020 Wave 2 is coming this October and with it, a plethora of updates and improvements.  Here are some important changes coming to your Dynamics Online environment soon:
Legacy to Unified Interface Service Scheduling Migration
Still using the legacy service schedule?  This update will automatically migrate service scheduling to the new UI experience.

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Dynamics 365 2020 Release Wave 2

Dynamics 365 2020 Release Wave 2

Dynamics 365 2020 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, and Business Central.

Dynamics 365 Portal Bootstrap

Dynamics 365 Portal Bootstrap
Dynamics 365 Portals offer a multitude of ways to customize the look and feel of your Portal, from an individual page element, to a web page, to modifications that will update your entire portal.  The Bootstrap file offers the most sweeping changes you can make to your entire portal, and it's one of the easiest aspects of Portal customization to learn!
What is a Dynamics 365 Portal Bootstrap?
Bootstrap is a free, opensource framework that acts as a template to determine how and where data is displayed in your Portal.

Integrate Excel with Dynamics 365

Integrate Excel with Dynamics 365
Many people still use MS Excel today, and for good reason. It's a well-established spreadsheet program that has powerful features for calculating complex data and much more. What it lacks though is enhanced security for sharing, change tracking (unless you are using it in SharePoint, inability to track historical performance & numbers and the inability to capture activities.