Microsoft Dynamics CRM 2015 Release Preview : Social Features

In the upcoming Microsoft Dynamics CRM 2015 release, code named “Vega”, there will be several new features added as part of the Microsoft Social Listening module in CRM. This part 3 of a 5-part blog series describing these new features.

1. News sources can be added to search topics to further expand the reach into existing sources such as Twitter, Facebook, blogs and videos

2. Sentiment analysis is now available in Italian

3. Gain insight across social media in specific regions and countries with location groups and more specific filters

4. Listen to social conversations in 19 languages: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Greek, Hebrew, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish and Thai and analyze sentiment in six languages: English, French, German, Portuguese (Portugal), Spanish and Italian. The Microsoft Social Listening user interface is localized in the same six sentiment analysis languages.

For the full CRM 2015 Pre-Release guide, click here.