Businesses no longer have to operate disparate systems to encourage employee collaboration. Today, Unified Communications (UC) suites integrate all types of functions - HD video, instant messaging and phone capabilities all in one. Microsoft is fast becoming the UC of choice with its Lync suite which has helped the company reach the top of the market.
Smart Company's David Markus recently asserted companies that adopt Lync can now take full advantage of Lync's impressive functionality, including its call management and routing, share desktop applications, video broadcast, presence calls and options to improve call center management, among others.
The advantages of UC are many: communication via face-to-face meetings without the need to travel; ability for staff to work from anywhere; faster collaboration via shared documents and applications; instant messaging; Onenote sharing and Skype connectivity.
Microsoft's work has paid off
Microsoft Lync has made enormous strides in a short period of time to now become a top option. In 2013, Microsoft was just behind Cisco in Gartner's Magic Quadrant study of the leading vendors in the UC market. The research firm's latest analysis now lists Microsoft as No. 1, Markus reported.
Markus believed that Microsoft would continue to add more functions and devices to the Lync lineup and expand its partner ecosystem to make necessary improvements as they see fit. This relationship with its partners is a big reason why Microsoft has earned its place over Cisco, delivering a complete vision for the product.
Go with a trusted Microsoft partner
Microsoft has the resources and drive to make Lync an even more successful product than it already is today. Firms still relying on outdated communication methods are not setting themselves or their workers up for prolonged success. Staff members want the ability to communicate and collaborate anywhere at any time through various channels. Lync can be the bridge that connects these different tools to deliver a unified experience not possible with legacy equipment.
Businesses that want to achieve a smooth implementation with Lync or any other Microsoft products should contact Beringer Associates today. We are a trusted and Certified Microsoft Partner and provide clients with personalized service to reflect their unique industry standards, end-user preferences and operational demands.
Once your business has Lync, Office 365, Microsoft Dynamics CRM or another Microsoft product in place, you will continue to receive ongoing support to manage your infrastructure. Should a complication ever occur, our team of IT professionals are on call 24/7 to address any disruptions that could negatively impact productivity and fix the issues promptly.
To learn more about our leading IT services, don't hesitate to contact us today.