Why your business needs to embrace new technology

Many businesses today rely on new technology to enhance productivity, facilitate efficient communication with clients, and ensure steady growth. At the same time, customers and employees alike expect technology to fulfill their day-to-day requirements. When a business fails to keep up with these demands, people tend to seek alternatives, including turning to competitors and using shadow IT. However, such situations can be avoided adopting new tech. Here are several major benefits your business can reap by integrating new technologies into your systems.

Automation and streamlining of tasks

With the help of new technologies, tasks like invoicing, payroll, and accounting can be streamlined and automated. This not only reduces expenses and minimizes the likelihood of errors, but it also allows you to dedicate more time to managing your business. Solutions like Business Central Financials provide a modern platform to complete all of your financial duties while providing deep reporting capabilities, giving you the information you need to make smart, data-driven financial business decisions.

New ways to sell products or services

The latest advancements in technology have introduced a range of new techniques for engaging with customers and promoting sales. By utilizing an Enterprise CRM such as Dynamics 365 Sales you can equip your Sales team with a robust feature set to help manage their day-to-day responsibilities. This solution also offers forecasting and reporting to track key Sales KPIs. Native integrations to other solutions such as Microsoft Exchange, Outlook, SharePoint and Teams makes the solution highly extensible with very little configuration.

Increased online visibility

The continuous evolution of technology enables businesses to connect with a greater number of potential customers 24/7. Marketing Automation platforms such as Dynamics 365 Marketing can support robust campaigns that can drive themselves, greatly increasing your you ability to engage potential customers. This drives Leads to the sales team, while providing full visibility to the customer’s journey with you.

Enhanced customer service

Businesses rely on technology to offer superior customer support services. By utilizing online chat boxes, email, and phone lines, you can establish a proficient customer support system for your business. Integrated solutions like Omnichannel add-on to Dynamics 365 Customer Service gives your clients flexibility to interact with your business in their preferred method, resulting in higher customer engagement. This gives your team a chance to shine in the Customer Service department!

Incorporating the latest technology into your business operations can not only simplify your job but also demonstrate to your customers that your business is dynamic and progressive. To learn more about new and upcoming technologies, give our experts a call today.

Contact Beringer Today!

Keep your technology updated to take advantage of the latest advances in software application functionality and features. Reach out to the Beringer team today to learn how!

Beringer Technology Group, a leading Microsoft Gold Certified Partner specializing in Microsoft Dynamics 365 and CRM for Distribution also provides expert Managed IT Services, Backup and Disaster Recovery, Cloud Based Computing, Email Security Implementation and Training, Unified Communication Solutions, and Cybersecurity Risk Assessment.