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Dynamics 365 2021 Release Wave 2

Dynamics 365 2021 Release Wave 2
Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central.

The threat of distributed spam distraction

You wouldn’t think that cyber criminals would carry out their nefarious schemes in plain sight — except that they do and you’ve probably already fallen victim to them. Learn all about a scheme called distributed spam distraction (DSD) and how malicious actors are using it to steal valuable information from their victims.

5 IT Investment Mistakes to Avoid

Investing in new IT solutions can make your team more productive, ensure compliance with industry regulations, and improve the outputs you deliver to your customers. However, if you really want to get the most out of your IT investments, there are some big mistakes you need to avoid.

Tips to avoid common browser security dangers

Being tricked into visiting malicious websites and getting your computer infected with malware is not the only way your business data can get compromised. By browsing without using security measures, your computers and data could get into trouble. This could then trickle down to affect your entire home or business network.

Questions to ask before creating a Dynamics 365 Organization

With the increasing expansion of Dynamics 365 in other countries, many clients want to know how they can meet their country's data governance policies and have a successful end user adoption. Fortunately, Microsoft makes this possible by having data centers across the globe, along with having multi-language and multi-currency support.

Skills Matrix: Conquering a Never-Ending Workload with Power BI

At the core of every efficient business is a system that allows them to manage their workload the same way, every time. But what happens when that workload grows into something more? What happens when the system currently in place becomes obsolete, and the workload becomes too great? While an increased workload is a good problem for a growing business, it can present significant challenges.

Dive Deep into ConnectWise Manage with Microsoft Power BI

What if I told you that you could dive deeper into your Connectwise Manage data? I recently built a Microsoft Power BI connector that allows me to extract critical information from Connectwise Manage. I layered in a series of Power BI reports that present interactive visuals, which allow me to answer questions like:

What teams \ territories \ members are generating the most billable revenue?
Who has the right skillset to service a customer, and are they available?
Which agreements are the most profitable?
What are the average hours \ tickets a customer is consuming?
Are my members complying with my payroll guidelines?

What is the BTG Manage Connector?
The BTG Manage Connector is a service that connects Power BI to your ConnectWise Manage app.

Prevent Data Loss in Microsoft 365 with these 7 security tips

Microsoft understands the value of business data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Microsoft 365 subscribers. But given the increasing sophistication and frequency of data breaches, these cloud security solutions aren’t enough to protect your files.