Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central. You can read more about it here.
Microsoft will start rolling out these new features, starting October 1st, 2021. Deployment is based on region, and is detailed here.
What's new with Sales?
Microsoft is releasing new features for Sales!
Dynamics 365 Sales will be providing new features and enhancements with Microsoft Teams and the calling experience. Additionally, it will provide an integration with LinkedIn which will provide easy access to Sales Navigator, forecasting updates, and guided selling improvements with sales accelerator and launching deal manager that helps to manage your pipeline more effectively.
As always, some of these features may be released on different dates and are subject to change, but I would expect most to come to fruition as planned.
These features will allow your team to collaborate better between Dynamics 365 and Teams. You'll be able to get better insights for your calls, get suggested contacts, and access your sales records within your teams meetings. Additionally, admins can automate notifications from Dynamics 365 to teams. Forecasting will also come with a host of enhancements to allow for a better sharing and viewing experience for a specific forecast, improvements to predictive scoring, more administrator controls for managing and deploying forecasts, as well as new forecast views and yearly and weekly forecasts. The mobile experience is also being enhanced to allow you to view more details in your customer engagements, search and navigate better, and add and share information with less effort!
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.
There are many applications to choose from, including:
- Intelligent sales and marketing
- Proactive customer service
- Connected field service
- Modern finance and operations
- Connected commerce
These Microsoft Dynamics 365 applications work seamlessly together for a comprehensive solution that runs your entire business in the cloud. You’ll get a 360-degree view of your organization to uncover the real-time insights that bring better results.
Reach out to Beringer today!
We love to implement Microsoft Dynamics 365 solutions here at Beringer. We’ve been working with Microsoft Dynamics since its inception, and we’re always finding innovative ways to implement the latest tools and help automate business processes.
Beringer Technology Group, a leading Microsoft Gold Certified Partner specializing in Microsoft Dynamics 365 and CRM for Distribution also provides expert Managed IT Services, Backup and Disaster Recovery, Cloud Based Computing, Email Security Implementation and Training, Unified Communication Solutions, and Cybersecurity Risk Assessment.