Choosing the Right Microsoft Dynamics Partner

Dynamics 365 2022 Release Wave 2 Customer Sales and Power Automate Updates

The Dynamics 365 & Power Platform new releases are here, and they bring new innovations that provide you with significant capabilities to transform your business.

Microsoft’s latest Dynamics 365 release contains hundreds of new features across Dynamics 365 applications, including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Intelligent Order Management, Project Operations, Human Resources, Commerce, Fraud Protection, Business Central, Connected Spaces, Guides, Customer Insights, and Microsoft Cloud for Healthcare, Financial Services, Nonprofit, Sustainability, and Retail. You can read more here.

The Microsoft Power Platform release contains updates to Power BI, Power Apps, Power Automate, and Power Virtual Agents. You can read more here.

Microsoft will start rolling out these new features, starting October 1st, 2022. Deployment is based on region, and is detailed here.

What’s new with Customer Sales?

Dynamics 365 Sales is an industry-leading sales tool designed to maximize sales teams’ productivity.  In this release, Microsoft aims to improve the sales process through data and AI.  Enhancing process automations will help to assign leads and opportunities to the right sales reps while balancing the workload on your sales team.  Conversation Intelligence can gather client data and provide managers with the right information to guide and coach their sales teams.

What’s new with Power Automate?

Power Automate has quickly become the standard platform for data automation within Office365.  With the new release, customers can expect the following enhancements:

  • Automation for everyone: Microsoft is opening the door for more users to create Flows in every Office365 application, allowing them to create personalized flows that best suite their work needs.
  • Hyperscale Cloud RPA: Robotic Process Automation is now a built-in service in Windows 11, allowing you to create automations that execute commands directly on a PC, completely outside of Office365!
  • Improved user experience: First-time power automate creators will be provided with enhanced learning experiences and prompts while configuring their automations, teaching them how to use Power Automate along the way.

Contact Beringer Today!

We love to implement Microsoft Dynamics 365 solutions here at Beringer. We’ve been working with Microsoft Dynamics since its inception, and we’re always finding innovative ways to implement the latest tools and help automate business processes.

Beringer Technology Group, a leading Microsoft Gold Certified Partner specializing in Microsoft Dynamics 365 and CRM for Distribution also provides expert Managed IT Services, Backup and Disaster Recovery, Cloud Based Computing, Email Security Implementation and Training, Unified Communication Solutions, and Cybersecurity Risk Assessment.