Dynamics 365 & Power Platform 2023 Release Wave 1, Customer Service and AI Builder

Dynamics 365 Microsoft Cloud for Nonprofit 2021 Release Wave 2

Dynamics 365 2021 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Service, Finance, Operations, Human Resources, Commerce, Fraud Protection, Customer Insights, Customer Voice and Business Central. You can read more about it here.

Microsoft will start rolling out these new features, starting October 1st, 2021. Deployment is based on region, and is detailed here.

What’s new with Microsoft Cloud for Nonprofit?

Microsoft is releasing two volunteering Power Apps that will be automatically enabled for users targeted in November 2021: Volunteer Engagement and Volunteer Management.

Volunteer Engagement is a Power Apps portal application that volunteers utilize to review and register for open opportunities published by nonprofit staff. The app offers volunteers the ability to create profiles to promote their experience and personal interests. The interactive portal bolsters relationships between prospective volunteers and nonprofit staff while exchanging communications related to volunteering opportunities all within the unified application. You can read more here.

Volunteer Management gives organizations the ability to manage engagement opportunities and gain volunteer insights. Organizations can easily track volunteer sign-ups and shift attendance, review and approve qualified volunteers for opportunities, and learn about where volunteers are in the onboarding process. This includes the ability for nonprofits to design and publish engagement opportunities to the Volunteer Engagement portal and automate messaging to volunteers throughout the opportunity lifecycle. You can read more here.

What is Microsoft Dynamics 365?

Microsoft Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.

There are many applications to choose from, including:

  • Intelligent sales and marketing
  • Proactive customer service
  • Connected field service
  • Modern finance and operations
  • Connected commerce

These Microsoft Dynamics 365 applications work seamlessly together for a comprehensive solution that runs your entire business in the cloud. You’ll get a 360-degree view of your organization to uncover the real-time insights that bring better results.

Reach out to Beringer today!

We love to implement Microsoft Dynamics 365 solutions here at Beringer. We’ve been working with Microsoft Dynamics since its inception, and we’re always finding innovative ways to implement the latest tools and help automate business processes.

Beringer Technology Group, a leading Microsoft Gold Certified Partner specializing in Microsoft Dynamics 365 and CRM for Distribution also provides expert Managed IT Services, Backup and Disaster Recovery, Cloud Based Computing, Email Security Implementation and Training, Unified Communication Solutions, and Cybersecurity Risk Assessment.