Microsoft Dynamics CRM 2016 has been officially released! On November 30, 2015 Microsoft released its next-generation customer relationship management (CRM) offering to general availability. The on-premises Dynamics CRM 2016 and its cloud-based counterpart Dynamics CRM Online are now available in 44 languages and 130 markets.
Below are links to our latest 7 part blog series on some of the exciting and robust new features of the 2016 release. Click on the links below for details in each area:
Customer Service Features
Online Visibility Control Features
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