In our post pandemic world, a new business opportunity has emerged. How do we create an environment where a distributed workforce can communicate and collaborate more effectively than the competition? And what tools can we use that employees will easily integrate into their workflow without disruption?
Microsoft Teams Phone System
A clear contender for this is Microsoft Teams Phone System. Moving to a single platform for all internal and external real time communication carries many benefits. Avoiding the need to bounce between systems depending on who your employee is communicating with reduces disruption and increases adoption. Internal calls can quickly and easily go from a call to a video or a screen share, making it much easier for a distributed team to collaborate. Employees can fire off an instant message in, well, an instant and they can see who is available with Microsoft Teams' presence feature. And with seamless integration across the Microsoft ecosystem, sharing files has never been easier.
With the Phone System add-on from Microsoft, we can extend the many benefits of Teams to customers and vendors. Make and receive calls from outside your organization within the same Teams app you use inside your organization.
Now that in person meetings aren't an option, employees can easily create a video conference with screen sharing to keep the relationships going. And with a phone system in the cloud, employees can stay connected wherever they are and never miss another call.
The best part, if you are already using or are planning a move to Microsoft 365, the Teams app is most likely already included. By adding Phone System and Calling Plan or Direct Routing, we can transform Teams from an internal collaboration tool to a unified platform that works equally well in the office, at home, and on any mobile device. Microsoft Teams Phone System can integrate with an existing PBX or Contact Center platform and comes with the trusted reliability of a Microsoft hosted solution. If your current phone system is on premises, there's a good chance you will even see a reduced cost on top of all the benefits.
So what's the next step? Find a trusted and experienced partner that can lay a rock solid foundation for a successful Teams Phone System deployment and make sure that Microsoft Teams is successfully adopted and keeps working into the future.
The best way to implement a new system like Microsoft Teams is to partner with experts like Beringer Technology Group who can help you get the most out of your technology investment.
Beringer Technology Group, a leading Microsoft Gold Certified Partner specializing in Microsoft Dynamics 365 and CRM for Distribution. We also provide expert Managed IT Services, Backup and Disaster Recovery, Cloud Based Computing and Unified Communication Solutions.