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What’s new in ClickDimensions update 12.4?

If you’re a fan of ClickDimensions, you know that there are frequent updates and changes to the product meant to enhance the usability and functionality of the application. As of April 26th, the new version is available to all regions – US, CA, AU and EU.  Let’s dive into the changes in the latest version, 12.4.

You can manually update your application at any time after the update is available using the instructions linked here.

First, let’s take a look at the features in the ClickDimensions solution that have been “sunsetted” in this version and then the improvements and fixes…


Legacy Score


As part of the commitment to continuous improvement across the platform, ClickDimensions is pleased to announce the lead scoring feature is being re-engineered over the next few quarters.

In this release, features will be slowly sunsetted:  the Legacy Score feature by removing the ‘Score’ column in Page Views, Visits, Sent Emails and Anonymous Visitor CRM Views. Also Score Settings has been renamed in the ClickDimensions Settings page to ‘Legacy Score Settings’.

Social Basic



As part of our Social Platform Enhancements, we removed Social Profiles from ClickDimensions Settings page and added Social Platform to the Navigation that will enable you to easily access the login page.

Note : Only account owners can login to the Social platform​.


CA Embed Builder – Add Copy Link Button

Now you can copy the URL of your Campaign Automation Builder to your clipboard by clicking on the ‘Copy Link’ button and then simply Paste (Ctrl+V) to share it.


Defect Fixes

Defect # Feature Description Update Type
PI-379 Social Post Social Post window becomes unresponsive when attempting to add media No longer Supported
CA-450 Campaign Automation Embed CA Builder, Registered for Event, Decision node is displayed with error, no settings available Instant Update
CA-543 Campaign Automation Requests from Embed Builder are not pointing to right URL Instant Update
CA-371 Campaign Automation Clicking Builder on the Campaign Automation CRM form and trying to edit a decision node results in an error Instant Update
CA-400 Campaign Automation The UCI Embedded Builder- Selected Email field doesn’t get populated when using Email Send Drafts Instant Update
CA-424 Campaign Automation Failed Participants not showing under Campaign Automation Statistics Instant Update
EM-1145 Email Template Ribbon in Email Template unresponsive in CRM 2013 after updating to 12.3 Solution Update Required
EM-1054 Email Template HTML will not save in template with editor type HTML Solution Update Required
EM-1045 Email Template Error encountered when attempting to assign a record in CRM Solution Update Required
EM-950 Free Style Editor Spell Checker in Freestyle editor throws 403 error and doesn’t load Instant Update
EM-839 Email Send Email Send with Preheader should not duplicate Open Events Instant Update


ClickDimensions Core Changes

No changes.

ClickDimensions User Changes

No changes.

ClickDimensions Service Changes

No changes.

ClickDimensions Lock Blocks Changes

No changes.

IP Address Additions

Here is the current list of IP Addresses you may need to unblock to allow ClickDimensions to work.

No new IP addresses were added with this release. However, there have been several new ones in the recent past and we suggest taking a look at the article linked above to make sure you have allowed those new IP addresses.

Plugin Changes

We added the following plugin to handle deletion of your Score Models in CRM and in Azure Storage :

  • ClickDimensions.Crm.MsCrm2011Plugins.ScoreModelPlugin – with an SDK Message Processing step:
    • Delete of cdi_scoremodel

PCF Components

No updates.

Questions?  Get in touch!

Our team loves to customize Dynamics 365 for our customer’s needs and we fully support the additional Marketing features that ClickDimensions provides.

Beringer Technology Group, a leading Microsoft Gold Certified Partner specializing in Microsoft Dynamics 365 and CRM for Distribution also provides expert Managed IT ServicesBackup and Disaster RecoveryCloud Based Computing, Email Security Implementation and Training,  Unified Communication Solutions, and Cybersecurity Risk Assessment.