Beringer Achieves Microsoft Competency
Congratulations to Beringer Technology Group for renewing their Microsoft Cloud Business Application competency. This is one of the TOUGHEST competencies to complete, requiring a high level of billable revenue & multiple certifications. Beringer has worked with the Microsoft Dynamics platform since its inception, and continues to enable the team to achieve the latest certifications.
Why is the Microsoft Cloud Business Application Competency important?
When an organization consults Beringer to implement, deploy, or manage a cloud solution like Dynamics 365, they expect to receive world-class service, business acumen, and technical expertise. After all, their investment with us can potentially establish a long-term, trusted relationship leading to years of innovation.
That’s why Microsoft Competencies are so valuable for Beringer. Like other competencies, the Cloud Business Applications competency differentiates us in the marketplace and gives customers confidence in our technical expertise and ability to drive success with Microsoft products.
What applications are part of the Microsoft Cloud Business Application Competency?
Microsoft Power Platform + Dynamics 365 Core
Beringer will help you plan the functional design for solutions, implement an application lifecycle management (ALM) process, migrate data and objects from legacy and external systems, integrate Power Platform with other systems, and manage the Power Platform environment.
Microsoft Dynamics 365 Sales
Beringer has Dynamics 365 functional consultants with sales expertise. We are responsible for implementing solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, business strategies, and company objectives.
We will help you configure and expand the core functionality of Leads, Contacts, Accounts, Opportunities and supporting entities to map to the sales processes in place at the company. We identify opportunities to use Power Apps to develop unified experiences for all devices, Power Automate for application integration, business process flows, and other automation tools to construct an application that supports and accelerates the "lead to cash journey."
Microsoft Dynamics 365 Marketing
Beringer has Dynamics 365 functional consultants with marketing expertise. We are responsible for implementing solutions that attract and convert leads, build brand awareness, standardize omnichannel messaging, and deliver marketing insights.
We will help you configure and expand the core marketing application to include email marketing, setup, interactive customer journeys, leads nurturing with personalized experiences, LinkedIn integration, Events, surveys, Landing Pages, segmentation and scoring, and maintaining General Data Protection Regulation (GDPR) compliance.
We have knowledge of marketing principles and the Marketing application's role in relationship to the Dynamics 365 suite of applications, including integration with Dynamics 365 and Office 365 applications. We understand the industry terminology, priorities, common initiatives, standards, methodologies, and best practices.
Microsoft Dynamics 365 Customer Service
Beringer has Dynamics 365 functional consultants with customer service expertise. We are responsible for implementing omnichannel solutions that focus upon service, quality, reliability, efficiency, and customer satisfaction.
We design and implement service management visualizations and reports provided by and in collaboration with the Solution Architect.
We have strong applied knowledge meeting user needs through the Dynamics 365 Customer Service, including in-depth understanding of cases, knowledge base, queues, entitlements, Service Level Agreements (SLAs), visualizations, and Unified Service Desk.
We understand the industry terminology, priorities, standards, methodologies, customer service operations, and best practices. We have a comprehensive understanding of the Customer Service application's role in relationship to the Dynamics 365 suite of applications along with a basic understanding of the solution architecture and quality assurance.
Beringer Technology Group, a leading Microsoft Gold Certified Partner specializing in Microsoft Dynamics 365 and CRM for Distribution. We also provide expert Managed IT Services, Backup and Disaster Recovery, Cloud Based Computing and Unified Communication Solutions.
Please click here to contact Beringer today!