Beringer Technology Group: Blog

Welcome to the age of Relationship Selling

By theProfessor | Jul 24, 2014

In today’s social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. They also need to connect to customers on their terms and build relationships with them. In a RAIN Group’s report, “What Sales Winners Do Differently?”, 42 factors separated the winners from the distant second place finishers.

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Where is The ROI?

By theProfessor | Jul 24, 2014

How to measure ROI in a CRM solution in areas of sales, marketing and customer service what the latest research tells us from Forrester.

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Public cloud services market totaled $46 billion in 2013

By crm10 | Jul 19, 2014

If there was ever any doubt regarding the growth potential of cloud computing, this uncertainty has likely faded with the increasing adoption of the technology on a global scale.

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Sales reps still needed in age of CRM and marketing automation

By crm10 | Jul 18, 2014

Technology has come a long way in recent years, offering automated solutions that complete tasks once handled by employees.

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Distributors need to tear down the walls between Marketing & Sales

By theProfessor | Jul 17, 2014

In most distribution businesses today sales and marketing are two distinct departments, with two distinct functions, staffed by people with different skill sets. Mininal communication or collaboration happens between them.

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Scalable Security Modeling with Microsoft Dynamics CRM 2013

By theProfessor | Jul 16, 2014

Did you spend enough time modeling the security structure of your CRM solution? Unfortunately, most CRM implementations overlook the need to identify and build the appropriate model as the first step to designing a stable system. This misguided approach will often lead to complex administration and overall system slowness.

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How Microsoft Lync saves organizations big time

By theProfessor | Jul 12, 2014

The days of forcing employees to travel into the office or commute to another location to attend a meeting are fading as newer communication solutions are making collaboration possible anywhere at any time.

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What’s Microsoft Lync? An emerging unified communications tool

By crm10 | Jul 12, 2014

The unified communications market has experienced healthy growth over the years, as more businesses have opted to replace a disparate approach to collaboration to an integrated one where workers, regardless of channels, can converse with colleagues, clients and customers.

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Wholesale distributors need to up their customer service levels

By crm10 | Jul 10, 2014

Wholesale distributors are not flush with the resources to match other companies such as Amazon in terms of pricing their items.

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How social listening is Microsoft Dynamics CRM’s latest advancement

By crm10 | Jul 9, 2014

Today, companies are doing their best to use social-related content produced from websites such as Facebook and Twitter to improve their customer management capabilities both inside and outside of sales channels.

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