Beringer Technology Group: Blog
Unable to Access Hierarchy Visualizations
As part of the Microsoft Dynamics CRM 2015 release, Hierarchy Visualizations was introduced as a new functionality that allowed us to look at records and their relationships in a new way. Hierarchy Visualizations presented the relationship in an easy to understand graphical format. For example, below we see the relationship between Accounts.
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Traveling Smart Phones
The iPhone 6 and 6S are among a growing number of smartphones ideal for global travelers since they can be used almost anywhere in the world. The iPhone 6 supports the necessary radio frequencies that local carriers offer their 4G LTE wireless service. The days of complicated “world” phones are over. Almost all carriers now support the global frequencies one way or the other.
Read MoreMicrosoft CRM on the Edge
Can I get CRM to run faster? I typically hear this from clients who run older versions of CRM using Internet Explorer. There are many factors that can play into this lag time, but the most likely culprit is the web browser. I know that Internet Explorer has a bad rap for running slow, but it is not necessarily to blame. It’s a web browser based on extensibility, which allows a user to plug in as many (emphasis on the word MANY) add-ons as they like. This not only slows down the CRM experience, but web browsing overall.
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Scheduled Snapshots Not Created in MSCRM 2013
We came across a problem in CRM 2013 SP1 UR3, where for some custom reports, scheduled snapshots in CRM were not created. The “scheduled report” option was set by a CRM administrator in the system, but snapshots were just not being created according to the schedule. We found that across several reports, we could schedule snapshots for built-in reports (like Account Summary and User Summary) but not for a few custom reports.
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Microsoft Outlook 2010 Only Starts in Safe Mode
Microsoft recently rolled out an update (KB3114409) for Outlook 2010 which now causes Outlook to start in safe mode. You may have tried disabling Add-ins or recreating the mail profile only to find Outlook starting in safe mode every time.
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Microsoft Releases Dynamics CRM 2016
Microsoft Dynamics CRM 2016 has been officially released! On November 30, 2015 Microsoft released its next-generation customer relationship management (CRM) offering to general availability. The on-premises Dynamics CRM 2016 and its cloud-based counterpart Dynamics CRM Online are now available in 44 languages and 130 markets.
Read MoreAT&T Introduces Wi-Fi Calling for the iPhone
AT&T has just rolled out Wifi Calling for the iPhone 6 and 6s. This feature was previously limited to subscribers in the Houston area but is now available nationwide. AT&T was the last holdout on the technology but they have finally made the switch (Verizon, Sprint and T-Mobile already participate). This feature allows your iPhone to make and receive calls and/or Text messages when cell service is spotty or non-existent, over your phones’ WiFi connection. To turn on Wi-Fi calling, go to Settings > Phone > Wi-Fi Calling, and tap the slider to turn it on. No more having to deal with buildings that have poor signal, or interference if your home has a bad cell signal. Just turn on your Wi-Fi and make your calls over the internet. Happy calling.
Read MoreGeo-IP Filter – what is it exactly?
As many people in the IT arena know, but maybe not so many residential or end users do, firewalls are of the greatest importance when trying to prevent unwanted traffic and or users from accessing your vital applications and information housed on your personal system or systems and servers for businesses.
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Unable to Connect to Microsoft Dynamics CRM after Upgrade
Recently we upgraded a customers Microsoft Dynamics CRM deployment from MS CRM 2011 to MS CRM 2015. Go Live day came and all was well. Users were accessing the system from inside the network and from outside the network using IFD. Job well done!
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Resco Mobile CRM 8.2: Editable Lists
Resco Mobile CRM is an app that allows MSCRM users to access there data from a phone, tablet or Windows device. Resco Mobile CRM is highly customizable and offers a plethora of functionality that is not available in Microsoft’s Mobile app or any other 3rd party app.
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