Dynamics 365 Marketing 2020 Release Wave 2

Dynamics 365 Marketing 2020 Release Wave 2

Dynamics 365 2020 Release Wave 2 is here, and it brings new innovations that provide you with significant capabilities to transform your business. The release contains hundreds of new features across Dynamics 365 applications including Marketing, Sales, Customer Service, Field Service, Finance, Supply Chain Management, Human Resources, Commerce, Fraud Protection, Customer Insights, and Business Central. You can read more about it here: https://docs.microsoft.com/en-us/dynamics365-release-plan/2020wave2/

Microsoft will start rolling out these new features, starting October 2020 thru March 2021.

What’s New in Dynamics 365 Marketing

Dynamics 365 Marketing helps businesses leverage marketing automation to generate prospects, strengthen marketing capabilities, and expand business relationships. In this rapidly evolving environment, building customer relationships is more important than ever. With a 360-degree view of the customer, marketing will provide your business with that competitive advantage. In this second release, Microsoft has focused on improvements for social posting and analytics for marketing. A few other latest new enhancements are listed below.

• In-place editing of email and forms
• Create Engaging, Customized Emails Faster
• Create and manage content-rich social media posts and easily monitor performance
• Build customer journeys more efficiently using the new canvas experience
• Run Webinars and meetings using direct integration with Microsoft Teams

For more information regarding the new marketing features, please visit Dynamics 365 Marketing 2020 Release Wave 2.

Microsoft Teams and Dynamics 365 Marketing

Since Microsoft has launched Dynamics 365 for Marketing in the spring of 2018, they  have been striving to become the leading marketing automation solution. With other marketing automation tools integrating seamlessly with Dynamics 365 CRM such as ClickDimensions and Act-On, it will be interesting to see how Microsoft continues to separate themselves.

One of the new features that I am particularly fond of is that Dynamics 365 for Marketing now allows users to run webinars and meetings using direct integration with Microsoft Teams. In recent times, we have seen an increasingly large number of businesses transitioning online. Webinars, virtual meetings and events are all ways Dynamics 365 Marketing will integrate with Microsoft Teams. If you currently are using Microsoft Teams and are looking to improve marketing for your business, Dynamics 365 for Marketing may be the solution to bring you to the next level.

Contact Beringer Today!

We’ve been working with Microsoft Dynamics since its inception, and we’re always finding innovative ways to implement the latest tools and help automate business processes.  Beringer Technology Group, a leading Microsoft Gold Certified Partner specializing in Microsoft Dynamics 365 and CRM for Distribution. We also provide expert Managed IT Services, Backup and Disaster Recovery, Cloud Based Computing and Unified Communication Solutions.