Beringer Technology Group: Blog
Microsoft Dynamics CRM leveraging cloud to deliver enhanced customer service
Microsoft has been at the forefront of the cloud computing advancement in recent years, promoting its extensive suite of services to help companies leverage functionality of on-site systems without the expenses of managing them on their own.
Read MoreWelcome to the age of Relationship Selling
In today’s social and mobile world, businesses need to move faster and share knowledge more broadly than ever before. They also need to connect to customers on their terms and build relationships with them. In a RAIN Group’s report, “What Sales Winners Do Differently?”, 42 factors separated the winners from the distant second place finishers.
Read MoreWhere is The ROI?
How to measure ROI in a CRM solution in areas of sales, marketing and customer service what the latest research tells us from Forrester.
Read MorePublic cloud services market totaled $46 billion in 2013
If there was ever any doubt regarding the growth potential of cloud computing, this uncertainty has likely faded with the increasing adoption of the technology on a global scale.
Read MoreSales reps still needed in age of CRM and marketing automation
Technology has come a long way in recent years, offering automated solutions that complete tasks once handled by employees.
Read MoreDistributors need to tear down the walls between Marketing & Sales
In most distribution businesses today sales and marketing are two distinct departments, with two distinct functions, staffed by people with different skill sets. Mininal communication or collaboration happens between them.
Read MoreWholesale distributors need to up their customer service levels
Wholesale distributors are not flush with the resources to match other companies such as Amazon in terms of pricing their items.
Read MoreHow social listening is Microsoft Dynamics CRM’s latest advancement
Today, companies are doing their best to use social-related content produced from websites such as Facebook and Twitter to improve their customer management capabilities both inside and outside of sales channels.
Read MoreDoes My Business Need a CRM Solution?
Maybe the first question should be, what is a CRM solution? Customer relationship management (CRM) is a tool that can manage all your leads, customer, vendor, partner and marketing information, all in one place.
Read MoreStill using hand-written notes and Excel? Try CRM on for size
As a small distributor, your customers are the heart and soul of your company.
Read MoreRecent Posts
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